Assistant Technical Specialist

Leicestershire County Council; Leicester; Hybrid; GBP 27,000 - 34,000; Full time

Job summary

Leicestershire County Council is seeking IT graduates to join the IT Technology Delivery team at County Hall, Leicester. You'll support, maintain and configure core IT infrastructure including networks, servers, cloud platforms and end-user computing, gaining hands-on enterprise tech experience.

The role offers flexible location with hybrid working, 37 hours per week, and a permanent contract; suitable for graduates with NVQ level 6 or degree in IT/Digital/Cyber.

Qualifications

• Have secured an NVQ level 6, degree or equivalent qualification in the Information Technology, Digital or Cyber Security field in the last 2 years
• Have undertaken a placement year in industry, predominately in an IT, Digital or Cyber Security discipline.
• Be a good problem solver and be able to undertake a task or project on your own and within a team
• Have an understanding of IT Service Management concepts
• Be keen to learn new skills, focus on personal development and adopt new ways of working
• Have experience of writing technical & non-technical reports
• Have a strong customer focus, and good customer care skills

Skills

Problem solving

IT Service Management concepts

Customer care

Education

NVQ level 6 / degree in IT, Digital or Cyber Security

Job description

Organisation: Leicestershire County Council

Work Location:County Hall, Leicester Road, Glenfield, Leicestershire, LE3 8RA

Salary:£26,832 – £34,359 per annum (pro‑rata for part‑time) (Pay award pending) (Career Graded 7‑9)

Working Hours:Full‑Time, 37 Hours Per Week

Contract Type:Permanent

Closing Date:30th August 2026

Interview Date(s):September-October 2026

About the Role

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

Do you have a degree in IT, Digital or Cyber? We are looking for talented forward‑thinking graduates to help us further develop and strengthen our IT & Digital service.

You’ll be a valued member of a dynamic IT Technology Delivery team, working alongside IT professionals who deal with a myriad of interesting challenges, project and tasks on a daily basis - no two days are the same! You will learn how an enterprise IT infrastructure hangs together and how it provides critical and essential services to our staff and the citizens of Leicestershire.

You’ll work with other IT technicians who will show you the ropes, but you will also learn how what it takes to support a customer base of over 5000 IT enabled staff, who we serve on a daily basis.

The Assistant Technical Specialist will be involved in supporting, maintaining, and configuring core IT infrastructure including networks, servers, cloud platforms, and end‑user computing environments to ensure system reliability, performance and security. The role involves hands‑on experience with enterprise technologies and collaboration within technical teams.

About You

To apply for this post, you must:

• Have secured an NVQ level 6, degree or equivalent qualification in the Information Technology, Digital or Cyber Security field in the last 2 years
• Have undertaken a placement year in industry, predominately in an IT, Digital or Cyber Security discipline.
• Be a good problem solver and be able to undertake a task or project on your own and within a team
• Have an understanding of IT Service Management concepts
• Be keen to learn new skills, focus on personal development and adopt new ways of working
• Have experience of writing technical & non-technical reports
• Have a strong customer focus, and good customer care skills

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

A career which supports your values

You will be creative, innovative, and make a difference to people’s lives. We are proud of our culture and support our employees. Read our ‘Working for Us’ guide on the council's website to find out more.

Drive your career

• Annual investment in your learning and career development
• Flexible working hours – the way we work brings out the best in you and your team
• Flexible location – with a blend of working remotely, from home or in the office
• Technology – the right kit to suit your role

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Dave Trenholm (Team Leader - Desktop & Cyber Security)

email:[e-mail] (Team Leader – Desktop & Cyber Services)

or

Manish Manchu (Head of Technology)

email:[e-mail]

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.