Assistant Technical Specialist

Leicestershire County Council

Glenfield

Hybrid

GBP 27,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Career development

Flexible hours

Hybrid/Remote working

Tech kit provided

Job summary

Leicestershire County Council is seeking a graduate to join the IT Technology Delivery team as an Assistant Technical Specialist. You will learn how enterprise IT infrastructure supports over 5,000 IT-enabled staff and service delivery to residents.

The role covers supporting core infrastructure, with hands-on work on networks, servers, cloud platforms and end-user computing. A degree in IT, Digital or Cyber and a placement year are preferred; we value problem solving, teamwork and a

Qualifications

Have secured an NVQ level 6, degree or equivalent qualification in the Information Technology, Digital or Cyber Security field in the last 2 years
Have undertaken a placement year in industry, predominately in an IT, Digital or Cyber Security discipline.
Be a good problem solver and be able to undertake a task or project on your own and within a team
Have an understanding of IT Service Management concepts
Be keen to learn new skills, focus on personal development and adopt new ways of working
Have experience of writing technical & non-technical reports
Have a strong customer focus, and good customer care skills

Responsibilities

Support, maintain and configure core IT infrastructure including networks, servers, cloud platforms and end‑user computing environments.
Work with IT technicians and other teams to ensure system reliability, performance and security.
Apply hands‑on enterprise technology experience and collaborate within technical teams.
Contribute to ongoing improvements and support customer needs.

Skills

IT infrastructure

Networks

Servers

Cloud platforms

End-user computing

Problem solving

Team collaboration

Customer focus

Education

NVQ Level 6 / Degree IT

Placement year IT/Digital/Cyber

Tools

ITSM concepts

Job description

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, Leicestershire, LE3 8RA

Salary: £26,832 – £34,359 per annum (pro-rata for part-time) (Pay award pending) (Career Graded 7-9)

Working Hours: Full-Time, 37 Hours Per Week

Contract Type: Permanent

Closing Date: 30th August 2026

Interview Date(s): September-October 2026

About The Role

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

Do you have a degree in IT, Digital or Cyber? We are looking for talented forward-thinking graduates to help us further develop and strengthen our IT & Digital service.

You’ll be a valued member of a dynamic IT Technology Delivery team, working alongside IT professionals who deal with a myriad of interesting challenges, project and tasks on a daily basis - no two days are the same! You will learn how an enterprise IT infrastructure hangs together and how it provides critical and essential services to our staff and the citizens of Leicestershire.

You’ll work with other IT technicians who will show you the ropes, but you will also learn how what it takes to support a customer base of over 5000 IT enabled staff, who we serve on a daily basis.

The Assistant Technical Specialist will be involved in supporting, maintaining, and configuring core IT infrastructure including networks, servers, cloud platforms, and end‑user computing environments to ensure system reliability, performance and security. The role involves hands‑on experience with enterprise technologies and collaboration within technical teams.

About You

Have secured an NVQ level 6, degree or equivalent qualification in the Information Technology, Digital or Cyber Security field in the last 2 years
Have undertaken a placement year in industry, predominately in an IT, Digital or Cyber Security discipline.
Be a good problem solver and be able to undertake a task or project on your own and within a team
Have an understanding of IT Service Management concepts
Be keen to learn new skills, focus on personal development and adopt new ways of working
Have experience of writing technical & non-technical reports
Have a strong customer focus, and good customer care skills

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

A career which supports your values

You will be creative, innovative, and make a difference to people’s lives. We are proud of our culture and support our employees. Read our ‘ Working for Us ’ guide on the council's website to find out more.

Drive your career

Annual investment in your learning and career development
Flexible working hours – the way we work brings out the best in you and your team
Flexible location – with a blend of working remotely, from home or in the office
Technology – the right kit to suit your role

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For More Information Or An Informal Discussion, Please Contact

Dave Trenholm (Team Leader - Desktop & Cyber Security)
email: dave.trenholm@leics.gov.uk (Team Leader – Desktop & Cyber Services)

Manish Manchu (Head of Technology)
email: manish.manchu@leics.gov.uk

About Us

About Leicestershire County Council

At Leicestershire County Council, we’re committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

Benefits