Assistant Support Worker

Two Saints; Newbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for dedicated individuals to join their team, supporting clients in achieving their goals and enhancing their quality of life. This role involves providing essential life skills training, assisting with financial management, and ensuring a safe environment for clients. As part of a compassionate team, you will work flexibly across various locations, making a real difference in the lives of those facing homelessness. If you have a genuine concern for social issues and possess strong communication skills, this opportunity could be your next rewarding career move.

Qualifications

• Enhanced disclosure and barring service check required.
• Full drivers’ licence and access to a vehicle needed.

Responsibilities

• Support clients in gaining practical life skills and managing finances.
• Encourage client engagement with local community resources.
• Maintain health and safety standards in accordance with regulations.

Skills

Good communication skills

Clear verbal and written English

Good keyboard skills for data inputting

Polite and assertive manner

Ability to self-motivate

Collaborate well in a team

Ability to respond calmly in a crisis

Interest in homelessness issues

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

FULL TIME - 37hrs

Mix Shifts - Early's, Middle & Lates - 1 Weekend in 4

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Main Responsibilities

1. To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service
2. To assist clients with managing their finances, paying rent, managing arrears and accessing benefits
3. To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks
4. To support individuals to achieve their desired goals
5. To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
6. To support clients in trauma informed and psychologically informed ways
7. To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
8. To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
9. To provide basic first aid assistance until help arrives (full training is provided)
10. To work confidently and efficiently when lone working
11. To maintain accurate records on our client management system and ensure these are stored in line with GDPR
12. To maintain confidentiality
13. To represent the organisation in a professional manner
14. To carry out any other reasonable duties required in the interest of the organisation

Role Requirements

1. This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
2. This role will require a full drivers’ licence and access to a vehicle
3. This role will require you to work flexibly across several sites
4. This role will require you to work with clients on a one-to-one basis
5. This role will require you to work nights and/or weekends
6. This role will require you to lone work

DESIRABLE CRITERIA

1. Experience in similar sectors
2. Experience in customer service roles

Essential Criteria

1. Good communication skills
2. Clear verbal and written English
3. Good keyboard skills for data inputting
4. Basic knowledge of Microsoft Outlook, Excel and Word
5. Polite and assertive manner
6. Ability to self-motivate as you will work on your own
7. Collaborate well in a team
8. Ability to respond calmly in a crisis
9. Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.