Assistant Mental Health Support Worker

TN United Kingdom; Portsmouth; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading organization in Portsmouth seeks a part-time support worker to assist clients with mental health and substance misuse needs. The role involves helping clients develop life skills, manage finances, and achieve personal goals in a supportive environment.

Qualifications

• Clear verbal and written English required.
• Experience in similar sectors preferred.

Responsibilities

• Support clients by helping them gain practical life skills.
• Assist clients with managing finances and accessing benefits.
• Encourage clients to engage with local community resources.

Skills

Communication

Team Collaboration

Self-Motivation

Education

Basic knowledge of Microsoft Outlook, Excel and Word

Job description

Social network you want to login/join with:

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Client:

Two Saints

Location:

Portsmouth, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

0d0dba7cd75f

Job Views:

4

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

PART TIME - 25hrs

Portsmouth MH Serv Lot 1 - Outram provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other.

Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation.

You’d be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those your support, then this is the role for you!

JOB PURPOSE

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES

• To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service
• To assist clients with managing their finances, paying rent, managing arrears and accessing benefits
• To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks
• To support individuals to achieve their desired goals
• To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role may require a full drivers’ licence and access to a vehicle
• This role may require you to work flexibly across several sites
• This role may require you to work with clients on a one-to-one basis
• This role may require you to work nights and/or weekends
• This role may require you to lone work

DESIRABLE CRITERIA

• Experience in similar sectors
• Experience in customer service roles

ESSENTIAL CRITERIA

• Clear verbal and written English
• Basic knowledge of Microsoft Outlook, Excel and Word
• Polite and assertive manner
• Ability to self-motivate as you will work on your own
• Collaborate well in a team
• Ability to respond calmly in a crisis
• Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.