Assistant Store Manager — Lead Retail Experience

Mountain Warehouse; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

Uniform Allowance

One weekend off per month

28 days annual leave incl. BH

Employee Assistance Programme

Colleague Hardship Scheme

Referral Incentive

Pension scheme

Stable work environment

Length of service awards

Job summary

Mountain Warehouse is seeking an Assistant Store Manager at Putney Exchange to partner with the Store Manager in driving store success. You will lead daily operations and foster a high-performing, customer-focused team to deliver outstanding service and uphold the Mountain Warehouse brand.

You’ll develop your people, manage stock and VM standards, monitor KPIs, recruit and retain talent, and ensure health and safety while providing a welcoming shopping environment for the local community.

Qualifications

• Passionate about creating outstanding customer experiences.
• Inspiring leader with a proven track record in retail management.
• Clear and confident communicator.
• Results-driven with a focus on achieving targets.
• Approachable, supportive and trustworthy team player.
• Energetic and proactive with task completion.
• Skilled in problem-solving and decision-making.

Responsibilities

• Lead a motivated, engaged, high-performing team alongside Store Manager.
• Maintain high visual merchandising and housekeeping standards.
• Prioritise health and safety and conduct risk assessments.
• Recruit and retain top talent to build a strong team.

Skills

Leadership

Team Development

Communication

Training & Development

Problem-Solving

Customer Service

Job description

Mountain Warehouse is seeking an Assistant Store Manager at Putney Exchange to partner with the Store Manager in driving store success. You will lead daily operations and foster a high-performing, customer-focused team to deliver outstanding service and uphold the Mountain Warehouse brand.

You’ll develop your people, manage stock and VM standards, monitor KPIs, recruit and retain talent, and ensure health and safety while providing a welcoming shopping environment for the local community.