Assistant Store Manager: Lead, Coach & Boost Sales

Matalan; Scotland; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

20% staff discount

25 days' annual leave + bank holidays

Pension scheme

Career development opportunities

Wellbeing support

Job summary

Matalan is seeking an Assistant Store Manager to support the Store Manager in driving sales, profit and KPI targets while delivering excellent customer experience.

You will develop a high-performing team, lead VM execution, maximise stock availability and coach colleagues to improve performance. The role demands previous retail management experience and strong leadership and analytical skills with a commitment to equality and wellbeing.

Qualifications

• Demonstrated leadership in a retail environment.
• Strong focus on customer experience and service standards.
• Ability to analyse sales performance and make data-driven decisions.
• Proven ability to develop and coach team members.

Responsibilities

• Assist Store Manager to deliver sales and KPI targets and ensure KPI attainment.
• Lead and develop a high-performing store team and coach individuals to improve performance.
• Drive VM compliance and ensure stock availability is maximised.
• Manage store operations including compliance and audit activities.
• Conduct regular performance reviews and provide constructive feedback.
• Ensure the VM guide is followed to deliver an inspiring shopping experience.

Skills

Leadership

Customer service

Analytical skills

Communication

Coaching

Team development

Job description

Matalan is seeking an Assistant Store Manager to support the Store Manager in driving sales, profit and KPI targets while delivering excellent customer experience.

You will develop a high-performing team, lead VM execution, maximise stock availability and coach colleagues to improve performance. The role demands previous retail management experience and strong leadership and analytical skills with a commitment to equality and wellbeing.