Assistant Store Manager — Lead a Friendly Tea Team

Bird & Blend Tea Co.; Manchester; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Sunday Times Best Places To Work 2024

Friendly and supportive team culture

Company pension scheme

25 days holiday (plus bank holidays)

Your birthday off!

Life Insurance & Income Protection

Health Cash Plan

Life Happens Leave

Complimentary drinks and snacks

Monthly tea allowance and staff-dis...

Employee Assistance Programme

Bike to Work and Electric Vehicle Sche

Paid volunteer days

Dog-friendly office

Flexible working

Family-friendly policies

Zusammenfassung

Bird & Blend Tea Co. is seeking an Assistant Store Manager in Manchester to lead day-to-day store operations, engage customers, and mentor a dynamic team. You will work with the Store Manager to ensure exceptional store standards and a welcoming shopper experience.

The role involves full-time on-site shifts, including weekends and some evenings, with emphasis on leadership, operations, and customer care in a busy retail environment.

Qualifikationen

• Experience in people management within a customer service environment.
• Ability to represent brand culture and motivate the team.
• Proven track record in selling and driving commercial outcomes.

Aufgaben

• Deliver excellent customer experiences and foster loyalty.
• Motivate and develop the team to meet goals and KPIs.
• Provide coaching, recruit and train staff for a high-performing store.

Kenntnisse

People management

Brand ambassador

Sales skills

Team leadership

Communication

Problem solving

Product enthusiasm

Customer service

Professionalism

Empathy

Open mindset

Flexible availability

Commitment to excellence

Jobbeschreibung

Bird & Blend Tea Co. is seeking an Assistant Store Manager in Manchester to lead day-to-day store operations, engage customers, and mentor a dynamic team. You will work with the Store Manager to ensure exceptional store standards and a welcoming shopper experience.

The role involves full-time on-site shifts, including weekends and some evenings, with emphasis on leadership, operations, and customer care in a busy retail environment.