Store Supervisor: Lead Sales & Service, Flexible Hours

Oliver Bonas; Bath; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Assistance program

Flexible holiday

Discretionary bonus

Private medical

Pension plan

Refer a Friend

Mental health support

EDI network

Free refreshments

Job summary

Oliver Bonas is seeking a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards.

Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers.

Qualifications

• Experience in retail at supervisor or key holder level.

Responsibilities

• Contribute to store's sales growth through commercial analysis, including footfall, conversions, and other key performance indicators.
• Ensure the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs.
• Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards.
• Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or at their request.
• Support the team in the manager's absence.
• Follow company guidelines for all cash handling including till transactions and cashing up.
• Review replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times.
• Follow all company health and safety and security guidelines.

Skills

Retail leadership

Customer service

Job description

Oliver Bonas is seeking a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards.

Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense of fun and a real enthusiasm for OB that will rub off on the team and our customers.