Assistant Store Manager – Fashion Retail, Weekend/Holidays

British Heart Foundation; Lytham; On-site; GBP 23,000 - 32,000; Full time

Job summary

The British Heart Foundation is seeking an Assistant Store Manager for its Lytham fashion store. You will support the Store Manager with daily operations and take full responsibility in their absence.

You will inspire staff and volunteers to deliver an excellent customer journey, drive sales through physical and digital channels, and maintain high visual merchandising standards in a fast-paced, seven-day-a-week environment.

Qualifications

• Experience in a customer facing role.
• Supervisory experience.
• Commercially driven to encourage new ideas.
• Inclusive approach to developing teams.
• Passion for delivering exceptional customer service and achieving the highest retail standards.
• Results driven but with a recognition of right result, right way.

Responsibilities

• Assist Store Manager in day-to-day store operations.
• Lead and support staff and volunteers in the manager's absence.
• Deliver excellent customer service and achieve sales targets.
• Maintain high standards of visual merchandising.
• Support recruitment and development of volunteers and stock management.
• Work across seven days per week including weekends and bank holidays on a rota.

Skills

Customer facing

Supervisory

Commercial mindset

Team development

Customer service

Retail standards

Job description

The British Heart Foundation is seeking an Assistant Store Manager for its Lytham fashion store. You will support the Store Manager with daily operations and take full responsibility in their absence.

You will inspire staff and volunteers to deliver an excellent customer journey, drive sales through physical and digital channels, and maintain high visual merchandising standards in a fast-paced, seven-day-a-week environment.