Assistant Store Manager (Fashion) - 28h/w, Weekend Flex

British Heart Foundation; Uxbridge; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

38 days annual leave (plus buy/sell)

Wagestream

Holistic support leave (up to 10 days)

Enhanced family policies

25% staff discount

Health cash plan

24/7 Virtual GP and EAP

Pension with employer contribution up

Cycle to work scheme

Retail discounts

Job summary

British Heart Foundation in Uxbridge is seeking an Assistant Store Manager to support the Store Manager and help run a busy fashion store. You will be responsible for delivering great customer service, supervising volunteers, and driving sales across both in-store and online channels.

The role requires flexibility across 7 days including weekends and bank holidays. You will work closely with the manager to develop teams and achieve high retail standards while contributing to the charity’s vital

Qualifications

• Experience in a customer facing role.
• Supervisory experience is desirable.
• Commercially driven with ideas to improve store performance.
• Inclusive approach to developing teams.
• Passion for delivering exceptional customer service and retail standards.
• Results driven but with integrity and right approach.

Responsibilities

• Support the Store Manager with day-to-day operations.
• Take responsibility in the Store Manager's absence.
• Inspire and support staff and volunteers to deliver an excellent customer journey.
• Maintain high standards of customer service and merchandising.
• Maximise sales through physical and digital channels.
• Assist with recruitment and development of volunteers.

Skills

Customer-facing experience

Supervisory experience

Commercial mindset

Inclusive team development

Customer service excellence

Results oriented

Job description

British Heart Foundation in Uxbridge is seeking an Assistant Store Manager to support the Store Manager and help run a busy fashion store. You will be responsible for delivering great customer service, supervising volunteers, and driving sales across both in-store and online channels.

The role requires flexibility across 7 days including weekends and bank holidays. You will work closely with the manager to develop teams and achieve high retail standards while contributing to the charity’s vital