Assistant Store Manager — 12-Month FTC, Weekend Flex

British Heart Foundation; Forfar; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

38 days annual leave

Wagestream access to wages

Holistic leave bonus

Enhanced family policies

Health cash plan

24/7 Virtual GP

Pension with employer contributions

Cycle to work scheme

Retail discounts

Job summary

British Heart Foundation is seeking an Assistant Store Manager for our fashion store in Forfar. The role is a 12 month fixed term contract with full-time hours and flexibility to work across 7 days including weekends and bank holidays.

You will support the Store Manager daily, lead by example in customer service, merchandising and sales, and help recruit and develop our volunteers while driving store performance.

Qualifications

• Experience in a customer facing role.
• Supervisory experience.
• Commercially driven with ideas to improve selling.
• Inclusive approach to developing teams.
• Passion for delivering exceptional customer service.
• Results oriented with focus on right outcomes.

Responsibilities

• Support Store Manager with day-to-day running of the store.
• Take full responsibility in the Store Manager's absence.
• Ensure highest standard of customer service.
• Achieve sales targets.
• Maintain high visual merchandising standards.
• Maximise sales through physical and digital channels.
• Recruit and develop volunteers.
• Participate in campaign activities.
• Assist with stock generation and management.

Skills

Customer service

Supervisory

Commercial mindset

Inclusive leadership

Team development

Retail standards

Job description

British Heart Foundation is seeking an Assistant Store Manager for our fashion store in Forfar. The role is a 12 month fixed term contract with full-time hours and flexibility to work across 7 days including weekends and bank holidays.

You will support the Store Manager daily, lead by example in customer service, merchandising and sales, and help recruit and develop our volunteers while driving store performance.