Assistant Store Manager, Bridgend

Crocs, Inc.; Bridgend; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to join their team in Bridgend. In this dynamic role, you'll provide exceptional service and lead a dedicated team to achieve sales targets. With opportunities for growth, you'll engage with consumers and foster a positive team environment. Your leadership will drive performance metrics while ensuring a memorable shopping experience for every customer. If you're passionate about retail and ready to make an impact, this position is perfect for you.

Qualifications

• 2–3 years of retail experience, preferably in leadership roles.
• Strong communication skills in local language and English.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Lead the store team in meeting sales and consumer service metrics.

Skills

Retail Experience

Leadership Skills

Communication Skills

Proficiency in MS Office

POS Systems

Job description

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Overview

As an Assistant Store Manager, you will have the opportunity to provide valuable experiences and deliver world-class service to our consumers daily. Your responsibilities include opening and closing procedures, educating team members on products and promotions, and driving daily sales targets to meet company goals. This role offers growth opportunities and the chance to work with exceptional teammates and partners in the industry.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and engaging with consumers
• Lead the store team in meeting and exceeding performance metrics, including sales, consumer service, and charms
• Coordinate, delegate, prioritize, and meet store deadlines, following up on daily activities
• Create an enjoyable team environment encouraging suggestions, ideas, and concerns
• Assist in various store departments, including consumer service, product knowledge, visual presentation, and stock room management
• Support team members in daily retail operations such as POS management, stock replenishment, pricing, markdowns, loyalty programs, and maintaining cleanliness
• Adhere to Crocs, Inc. Asset Protection policies, including shortage prevention, inventory control, and compliance

What You'll Bring to the Table

• 2–3 years of retail experience, preferably with store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Strong communication skills in the local language and English (written and verbal)
• Flexibility to work nights, weekends, holidays, and extended hours with regular attendance
• A passion for retail and creating memorable shopping experiences
• Proactive, detail-oriented approach to tasks
• Proficiency in MS Office and POS systems
• Commitment to embodying Crocs’ brand values and representing the brand proudly

The company is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or other protected status.

Job Category: Retail

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail Apparel and Fashion