Assistant Store Manager | Battersea Power Station

Reiss Limited; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager at a prestigious location in London. This role is pivotal in delivering outstanding customer service and achieving sales targets while fostering a motivated team environment. The ideal candidate will bring retail management experience and a passion for premium products. You’ll be responsible for daily operations, team leadership, and driving sales performance. Enjoy a rewarding career with a company that values diversity and personal growth, offering competitive benefits and a supportive work culture.

Benefits

Seasonal business wear allowance

Rewarding bonus and commission structures

Wellbeing and financial support

Low monthly cost health support

Fitness discounts

Family friendly policies

25 days annual leave

Qualifications

• Previous retail management experience at a similar level.
• Proven track record of delivering excellent customer service.

Responsibilities

• Overseeing the day-to-day running of the store.
• Inspiring the team to deliver exceptional service.
• Identifying opportunities to drive sales.

Skills

Retail Management Experience

Customer Service Excellence

Sales Maximization

Team Leadership

Communication Skills

Job description

Assistant Store Manager | Battersea Power Station

• Assistant Store Manager | Battersea Power Station

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in London, Battersea Power Station on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

What you’ll be doing

• Supporting with overseeing the day-to-day running of the store
• Identifying opportunities to drive sales and maximize profitability
• Achieving with the aim to exceed targeted KPI’s
• Inspiring the team to deliver exceptional service through regular service and product training
• Implementing and maintain effective and efficient operational processes, procedures and administration
• Supporting with recruitment and conducting performance/probation reviews
• Deputise in the absence of the Store Manager

What you’ll ideally bring to the role

• You’ll have previous retail management experience at a similar level
• A passion for premium or luxury product helps, but we’re open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering excellent customer service through your team
• Be highly visual and have strong commercial product management skills
• Be able to flex between the customer service, operational, technical and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have good written and verbal communication skills

What we’ll do for you

• Seasonal business wear allowance
• Rewarding bonus and commission structures
• Wellbeing and financial support through our Employee Assistance Programme
• Low monthly cost health support through our medical cash plan
• Fitness discounts
• Family friendly policies including enhanced parental pay
• 25 days annual leave

Apply now to start your story at Reiss…

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.