Assistant Store Manager-REISS London Battersea Power Station

Battersea Academy for Skills & Employment (BASE); London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager for their vibrant London location. This role is pivotal in delivering premium customer service and achieving sales targets. You will lead a dedicated team, ensuring operational excellence while driving commercial success. With a strong emphasis on training and development, you will inspire your team to exceed expectations in a fast-paced retail environment. The company offers a supportive culture with a focus on employee wellbeing and career growth, making this an exciting opportunity for those passionate about retail management and luxury products.

Benefits

Seasonal business wear allowance

Generous employee discount

Rewarding bonus and commission structures

Wellbeing and financial support

Low monthly cost health support

Fitness discounts

Family friendly policies

25 days annual leave

Employee referral scheme

Career development opportunities

Qualifications

• Prior retail management experience at a similar level.
• Strong visual and commercial product management skills.
• Excellent people management skills.

Responsibilities

• Supporting the day-to-day running of the store.
• Inspiring the team to deliver exceptional service.
• Identifying opportunities to drive sales.

Skills

Retail Management

Customer Service

Sales Strategy

Team Leadership

Visual Merchandising

Communication Skills

Job description

REISS are looking to recruit an Assistant Store Manager for their London Battersea Power Station store.

Permanent contract: Full-time 40 hours per week

Job description

Why choose Reiss?
With intrinsic sustainability, quality, and timeless elegance of our designs, our continued success comes as no surprise. We operate with standalone stores, concessions, and franchise operations in over locations internationally, alongside online and app presence, solidifying our position as a leading luxury brand.
Our common purpose at Reiss is to grow our business, walk in the shoes of our customers, and be exceptional in everything we do.
For our retail teams, this means delivering elevated customer service, a store environment that stands out in the market, and working together to meet and exceed both our customers' expectations and our business goals.
What's this role about?
As part of our Retail team, you'll join our Battersea Power Station store on a full-time basis as an Assistant Store Manager, responsible for ensuring the store delivers premium customer service, achieves targets, and delivers commercial and operational excellence.
Key responsibilities

• Supporting the day-to-day running of the store.
• Identifying opportunities to drive sales and maximize profitability.
• Achieving targeted KPIs.
• Inspiring the team to deliver exceptional service through regular training.
• Implementing and maintaining efficient operational processes and procedures.
• Supporting recruitment and conducting performance reviews.
• Deputising in the absence of the Store Manager.

Ideal candidate profile

• Prior retail management experience at a similar level.
• A passion for premium or luxury product, but all retail backgrounds considered.
• A proven track record of increasing overall business performance.
• Demonstrated ability to deliver excellent customer service through your team.
• Strong visual and commercial product management skills.
• Ability to balance customer service, operational, technical, and visual elements.
• Confidence working under pressure and thriving in a fast-paced retail environment.
• Self-motivation, focus, and drive to achieve team and individual goals.
• Excellent people management skills, bringing the best out of your team.
• Good written and verbal communication skills.

What we offer

• Seasonal business wear allowance.
• Generous employee discount.
• Rewarding bonus and commission structures.
• Wellbeing and financial support through our Employee Assistance Programme.
• Low monthly cost health support through our medical cash plan.
• Fitness discounts.
• Family friendly policies, including enhanced parental pay.
• 25 days annual leave.
• Employee referral scheme.
• Career development opportunities.