Assistant Store Manager

Retail Human Resources plc; Oxford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Uniform allowance

Cycle-to-work

Relocation support

Season ticket loans

Team events fund

Job summary

Retail Human Resources plc is recruiting an Assistant Store Manager for a premium menswear boutique in Oxford. You will lead by example, coach the team to exceed targets, and deliver outstanding customer service that echoes the store’s premium brand.

You will drive sales, maximise KPIs and create a positive, high-energy environment. The role requires flexibility across weekdays, weekends and bank holidays, with ongoing training and development opportunities.

Qualifications

• Experience as Assistant Store Manager, Supervisor or Key Holder in retail.
• Strong customer service mindset.
• Ability to coach teams to exceed targets.
• Organised with stock and visual merchandising experience.

Responsibilities

• Coach and motivate the sales team to exceed targets and KPIs
• Deliver first-class customer service and maintain a winning team culture
• Support product knowledge and sales training across the team
• Oversee daily store operations, administration, and compliance
• Ensure adherence to Health & Safety and security procedures
• Support stock management, visual standards, and operational excellence

Skills

Customer service

Team coaching

KPI driven

Stock management

Job description

We're recruiting an Assistant Store Manager for a premium menswear boutique in Oxford. This is a great opportunity for an experienced retail Assistant Store Manager who enjoys leading by example, coaching teams to exceed targets, and delivering outstanding customer service.

You’ll play a key role in driving sales, maximising KPIs, and creating a positive, high-energy store environment. The role requires flexibility across weekdays, weekends, and bank holidays.

Key Responsibilities

• Coach and motivate the sales team to exceed targets and KPIs
• Deliver first-class customer service and maintain a winning team culture
• Support product knowledge and sales training across the team
• Oversee daily store operations, administration, and compliance
• Ensure adherence to Health & Safety and security procedures
• Support stock management, visual standards, and operational excellence

About You

• Previous experience as a Assistant Store Manger, Supervisor or Key Holder in a retail environment
• Passionate about customer service and team development
• Confident coaching and improving individual KPI performance
• Strong organisational skills with the ability to balance sales and service
• Experience with stock management, operations, and visual merchandising

What's on Offer

• Competitive salary with an excellent quarterly bonus scheme
• Uniform allowance (refreshed every 6 months)
• Cycle-to-work scheme, relocation support, and season ticket loans (eligibility dependent)
• Fun fund for team events, socials, and incentives
• Ongoing training and development, including academy training and apprenticeship opportunities

Reference: PS - 15847