Assistant Store Manager

Victoria’s Secret & Co.; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager, where you will play a vital role in driving sales and creating exceptional customer experiences. This dynamic position involves leading a dedicated team, managing store operations, and ensuring that the brand's values are brought to life every day. With a focus on training and development, you will inspire your team to excel and foster a positive and inclusive atmosphere. Enjoy flexible working schedules, generous employee discounts, and numerous development opportunities in a vibrant retail environment. If you are passionate about retail and eager to make a difference, this is the perfect opportunity for you.

Benefits

25% Employee Discount

Flexible Working Schedules

Access to Health and Wellbeing Services

Learning and Development Opportunities

Incentives and Competitions

Pension Contributions

Life Assurance

Qualifications

• Proven retail management experience in a fast-paced environment.
• Strong understanding of sales targets and KPIs.

Responsibilities

• Lead and inspire the store team to achieve sales and customer satisfaction.
• Manage store operations, including P&L and KPIs.

Skills

Retail Management

Team Leadership

Customer Service

Sales Target Achievement

Visual Merchandising

Problem Solving

Education

Retail Management Experience

Job description

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As an Assistant Store Manager at Victoria’s Secret you’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience everyday.

What’s in (your) store for you…

• Lead from the heart - You’ll train, coach and inspire your team, setting them up for success and developing them to be stars of the future
• Be a role model - You’ll motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success
• Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways you can personalise and maximise the customer experience in store and ensuring your team does the same
• Hands on operations - You’ll work with your Store Manager to manage the store P&L and key KPIs across the store, always with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) which help maximise sales and profitability
• An eye for visuals - our brand visual standards are high (of course), but with the support of our Visual Team you will be accomplished in their execution, and you’ll ensure your team are too
• Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners. Everyone has great ideas, tell us, what are they? Your voice will count
• Your feet on the ground - You’ll make sure your store is kept up to date, safe and compliant. You’ll manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe

About you…

• A wealth of experience -
• With your previous retail management experience in a fast paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs
• You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results
• Passion for retail - You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do
• Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create
• Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams
• Embrace change - Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done
• Creative flair - People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives

About us

We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world!

Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:

• Set and flexible working schedules to suit both the business and your lifestyle
• 25% off a huge selection of Victoria's Secret, Next, Gap in store
• Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway
• Incentives and competitions with amazing prizes that run all year round
• Access to free financial, health and wellbeing services including 24/7 digital GP
• Learning and development opportunities and support with upskilling core skills through on the job training
• Core benefits such as pension contributions and life assurance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Sales, and General Business

• Industries

  Retail and Retail Apparel and Fashion

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