Assistant Store Manager - New Store Opening in Victoria Centre, Nottingham!

TN United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative and expanding brand is seeking an Assistant Store Manager for its new store opening in Victoria Centre, Nottingham. This exciting role offers the chance to lead a passionate team, driving operational success while delivering happiness through chocolate to guests. Flexibility is key, as the store operates seven days a week. With a focus on inspiring leadership and exceeding sales targets, this position is perfect for someone with a passion for luxury retail and customer service. Join a leading premium chocolate brand and make a significant impact in a dynamic environment.

Benefits

50% discount on products

Performance-based incentives

Flexible working arrangements

Qualifications

• Experience in a busy retail environment, preferably luxury.
• Proven ability to deliver high-quality guest service.

Responsibilities

• Provide inspiring leadership and coaching to your team.
• Drive store sales and profit plans effectively.

Skills

Leadership Skills

Customer Service

Sales Strategy

Retail Experience

Job description

Assistant Store Manager - New Store Opening in Victoria Centre, Nottingham!

We are opening a new store at Victoria Centre - Nottingham and are seeking an Assistant Store Manager to lead a passionate and successful team. This role offers a fantastic opportunity to work with an innovative and expanding brand across the UK.

Please note, our stores operate seven days a week, including weekends and evenings, so flexibility is essential.

You will be a confident, people-focused leader with a passion for our products, people, and values, driving operational and commercial success to deliver happiness through chocolate to our guests.

Key Responsibilities:

1. Provide inspiring leadership, coaching, and development to your team to meet performance goals, communicating HC vision and values effectively.
2. Drive store sales and profit plans, taking proactive measures to maximize performance.
3. Exceed sales targets and KPIs through clear communication and motivation.
4. Maximize commercial opportunities via promotions, offers, events, and marketing initiatives.

Qualifications and Experience:

• Experience in a busy, bespoke retail environment, preferably within a luxury brand.
• Proven ability to deliver high-quality guest service.
• Strong leadership skills to develop high-performing teams.
• A passion for chocolate and delivering excellent customer service.
• Café operations experience is advantageous.

Benefits:

• Competitive salary and 50% discount on our products.
• Performance-based incentives.
• Flexible working arrangements to support work-life balance.

About Hotel Chocolat:

• One of the UK’s leading premium chocolate brands, known for luxury gifts, alcohol-infused chocolates, and the Velvetiser drinking chocolate system.
• Founded from a passion for quality chocolate, with over 100 stores across the UK and a growing multi-channel presence.