Assistant Store Manager

Matalan; Milnrow; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Holiday buy scheme

Wellbeing support

Life Assurance

Career development

Job summary

Matalan in Milnrow invites an Assistant Store Manager to support the Store Manager in driving sales, profit and KPI delivery in a busy store. You’ll lead a team, deliver an inspiring VM proposition and maximise stock availability to raise store performance.

You’ll coach colleagues, perform regular reviews and ensure compliance. A proven retail leadership background, strong customer focus and analytical ability are essential to help the team meet targets and deliver an excellent shopping

Qualifications

• Retail management experience in a high‑volume store.
• Proven ability to drive KPI performance and customer engagement.
• Strong leadership, communication and coaching skills.

Responsibilities

• Drive performance and succession planning with store management.
• Coach the team to deliver service standards and best practice.
• Analyse sales performance and delegate actions to improve results.
• Ensure compliance and audit activities across the store.
• Conduct regular performance reviews and develop staff.

Skills

Retail leadership

KPI delivery

Team development

Customer service

Communication

Analytical ability

Job description

As an Assistant Store Manager at Matalan, you'll role model our Matalan values and behaviours to support the Store Manager to exceed sales and profit targets and deliver all agreed KPI's in your store. Developing and leading a high performing team, you'll drive an inspiring VM proposition and ensure stock availability is maximised. Engaging the store team to be the best they can be and to deliver an excellent customer experience every day.

• You'll work alongside the store management team to drive performance, development and succession planning
• Drive a service culture within store through coaching the team and sharing best practice
• Drive commercial opportunity through daily analysis of sales performance, recorded floor walks and delegation of key actions to the store team
• Take responsibility for all aspects of compliance and audit related activities across the store
• Complete regular performance reviews to identify any development needs and encourage open and honest feedback
• Ensure the VM guide is followed to deliver an inspirational shopping experience
• Previous retail management experience ideally within a volume retailer
• Demonstrable track record of delivering high standards and KPI's
• Proven high standards of customer engagement and service
• Strong leadership, listening and communication skills
• Good analytical ability and data interpretation skills
• Proven ability to develop others

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business