Team Manager

Matalan; Peterborough; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave

Optional extra holiday buy scheme

1 extra free day leave for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme & Well‑n

Life Assurance

Retail Rewards platform discounts

Pension Scheme

Career development opportunities

Job summary

Matalan is seeking a Store Team Manager in the United Kingdom to lead a high performing team, drive sales, and embody Matalan values. You will coach, motivate, and ensure an excellent shopping experience while managing store operations and visual merchandising.

Experience in fashion or homeware retail is advantageous; you should be adaptable, a confident communicator, and capable of providing leadership in store management scenarios.

Qualifications

• Experience in a similar role in Fashion or Homeware Retail.
• Be a confident communicator who can engage and motivate others.
• Strong focus on customer service and role modelling Matalan values.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Act as a role model of outstanding customer service and VM standards.
• Lead implementation of seasonal layouts and visual guidelines.
• Open and close the store as required.
• Upskill team members and provide regular performance feedback.

Skills

Leadership

Communication

Customer service

VM knowledge

Job description

As a Team Manager at Matalan you'll be a key role model in our stores, showcasing our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You'll be coaching and motivating team members as an integral part of the store management team. As the store Team Manager you'll also have responsibility for the running of the store in the absence of the store Manager and will use feedback from customers to create a great shopping experience. If you're looking for a successful career in Retail Management, a Team Manager role at Matalan could be a great start! You'll be...

• Driving sales targets and will explore sales opportunities
• A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
• Leading the implementation of seasonal layouts and visual guidelines throughout the store
• Opening and closing the store
• Up-skilling team members, giving regular feedback to drive performance. Have experience in a similar role in Fashion or Homeware Retail
• Be a confident communicator who understands how to engage and motivate others
• Be able to provide examples of leadership experience
• Have a good understanding of Visual Merchandising (VM)
• Have a proven ability to identify sales opportunities and drive new ideas
• Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

In addition to competitive salaries, we also offer the below core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• PLUS 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business