Assistant Store Manager

Bella Freud; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Ein renommiertes britisches Modeunternehmen sucht einen engagierten Assistant Store Manager für seine Boutique in London. In dieser Rolle sind Sie für die Unterstützung des täglichen Betriebs verantwortlich und tragen dazu bei, ein außergewöhnliches Kundenerlebnis zu bieten. Sie werden ein kleines, motiviertes Team leiten und die Verkaufsleistung durch effektives Management von KPIs und Visual Merchandising fördern. Diese Position bietet die Möglichkeit, in einem kreativen Umfeld zu wachsen, während Sie die Werte und den Stil der Marke verkörpern. Wenn Sie eine Leidenschaft für Mode haben und in einem dynamischen Team arbeiten möchten, ist dies die ideale Gelegenheit für Sie.

Benefits

Mitarbeiterrabatt

Gesundheitscashplan

Mitarbeiter- und Freunde/Familie-Rabatt

Fortlaufende Schulung und Entwicklung

Qualifications

• Erfahrung in der Premium- oder Luxusmode im Einzelhandel.
• Fähigkeit zur Analyse von Verkaufsdaten und Leistungssteigerung.

Responsibilities

• Sicherstellung eines erstklassigen Kundenerlebnisses im Einklang mit den Markenwerten.
• Unterstützung des Store Managers bei der Teamführung und Zielverwirklichung.

Skills

Erfahrung im Einzelhandel

Teamführung

Verkaufskompetenz

Kundenbeziehungen

Detailorientierung

POS-Technologie

Tools

Retail-Systeme

Clienteling-Tools

Job description

Job Title: Assistant Store Manager
Location: Bella Freud Boutique, Chiltern Street, London
Reporting to: Store Manager
Employment Type: Full-Time

Overview

Bella Freud is a distinguished British fashion brand known for its irreverent and iconic designs that blend pop culture with timeless style. With its flagship boutique nestled on the elegant Chiltern Street in Marylebone, Bella Freud embodies individuality, creativity, and luxury. We are seeking an enthusiastic and experienced Assistant Store Manager to support the day-to-day operations of our Chiltern Street boutique. This role is ideal for someone passionate about fashion, who thrives in a high-end retail environment, and who can support the team in delivering exceptional customer service while meeting commercial objectives.

Key Responsibilities

• Customer Experience: Ensure an elevated and personalised customer experience in line with Bella Freud’s brand values.

• Team Leadership: Support the Store Manager in coaching and motivating a small, dedicated retail team to achieve sales targets and maintain high standards.

• Sales & KPI Management: Monitor and drive store performance through key sales indicators, ensuring targets are met or exceeded.

• Visual Merchandising: Maintain visual standards across the boutique and collaborate on in-store displays to reflect seasonal campaigns and product launches.

• Operations: Assist with stock management, deliveries, and store maintenance, ensuring operational efficiency and compliance with company policies.

• Reporting: Support in generating daily, weekly, and monthly performance reports and communicating insights to the Store Manager.

• Clienteling: Foster strong customer relationships through clienteling and follow-up communication with VIP clients.

Skills & Experience

• Proven experience in premium or luxury retail, ideally in fashion or lifestyle brands.

• Prior experience in a supervisory or assistant managerial role.

• Strong commercial acumen with the ability to analyse sales data and drive performance.

• Excellent interpersonal skills and a natural ability to lead, inspire, and develop a team.

• High attention to detail and a keen eye for style and presentation.

• Proficient in retail systems and POS technology; experience with clienteling tools is a plus.

• Flexible, reliable, and able to work weekends and holidays as required.

What We Offer

• A dynamic and creative working environment in a renowned British fashion brand.

• Opportunity to grow within a respected, design-led company.

• Staff discount and seasonal incentives.

• Health cash plan with access to employee assistance program.

• Ongoing training and development.

• Employee and friends/family discount