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Assistant Store Manager - Recruitment Day

KIKO MILANO

London

On-site

GBP 30,000 - 50,000

Full time

Today

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Job summary

Join a vibrant and dynamic team as an Assistant Store Manager at a leading beauty retailer. This role is perfect for someone passionate about the beauty industry and skilled in team leadership. You will drive customer experience and sales by coaching your team and ensuring compliance with operational standards. With a focus on achieving business goals and fostering a collaborative environment, this position offers a fantastic opportunity for growth and development in a fast-paced retail setting. If you're ready to make a significant impact and elevate the customer experience, this role is for you!

Qualifications

3-4 years experience in a retail management role.
Proven leadership and team management skills.
Strong communication and organizational abilities.

Responsibilities

Coach and support the team to achieve business goals.
Monitor KPIs and set action plans with the Store Manager.
Ensure compliance with KIKO standards and procedures.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Time Management

Sales Target Achievement

Inventory Management

Visual Merchandising

Data Analysis

Flexibility

Tools

Point-of-Sale (POS) Systems

Assistant Store Manager - Recruitment Day

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The Assistant Store Manager is our KIKO Ambassador and assists the Store Manager to drive customer experience, sales and business KPIs for the store in line with the KIKO Brand Strategy by leading and coaching the team. Takes full accountability for the store when the Store Manager is on leave.

The UK team works in the spirit of Integrity, Respect, Accountability and Teamwork.

MAIN RESPONSIBILITIES

PEOPLE MANAGEMENT

Coach and support the team to deliver customer experience and business goals
Recruit, on-board train and support the team to deliver the customer experience and business goals
Support in ensuring all the store planning and annual leave is in line with the business needs
Coach the team on: products, make up application technique and selling techniques in order to deliver the KIKO customer experience

Customer Experience / Business Management

Monitor that Business KPIs are in line with goals, set follow-up action plans for the store as agreed with the Store Manager
Deliver business goals as defined with the Store Manager (Customer experience, Sales, Opex)
Prioritise actions for the store that have the most impact on the above goals as agreed with the Store Manager
Completion of all BeKIKO dossiers, quizzes and training elements
Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket, Stock-loss)

PROCEDURES & POLICIES EXECUTION

Guarantee that stores are compliant with all KIKO standards and procedures
Guarantee the compliance with store procedures (KIKO STORE BOOK).
Guarantee the execution of the promotional calendar.
Guarantee all operational procedures are adhered to in store and that the store is compliant
Guarantee all procedures are regularly reviewed and all issues are immediately addressed with the Store Manager ensuring compliance with Corporate policies.

JOB REQUIREMENTS

Minimum of 3-4 years of experience in a similar role within the retail industry
Demonstrated leadership skills and the ability to effectively manage a team
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proven track record of achieving sales targets and driving business growth
Knowledge of inventory management and visual merchandising
Ability to analyze sales data and make informed decisions
Flexibility to work evenings, weekends, and holidays as required
Proficiency in using point-of-sale (POS) systems and other retail software
Passion for the beauty industry and familiarity with KIKO MILANO products

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service, Management, and Other
Industries
Personal Care Product Manufacturing and Retail

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