Assistant Store Manager

TN United Kingdom; Hatfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant retail environment as an Assistant Store Manager, where you'll lead and inspire a dedicated team to deliver exceptional customer experiences. This role is pivotal in managing store operations, driving sales, and ensuring a safe and engaging atmosphere for both customers and colleagues. With opportunities for professional development and a supportive work culture, you'll be part of a forward-thinking company committed to providing unbeatable value. If you're motivated to excel and make a difference, we want to hear from you!

Benefits

Annual Retail Management Bonus Scheme

Professional Development Opportunities

Comprehensive Induction Programs

Work-Life Balance Rota

Increased Holiday Entitlement

Enhanced Family-Friendly Benefits

In-Store Discount

Employee Assistance Programs

Qualifications

• Experience in retail management or a similar leadership role.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver excellent customer service consistently.
• Support the team alongside the Store Manager.
• Lead daily huddles to achieve commercial objectives.

Skills

Customer Service

Team Management

Sales Strategy

Merchandising

Education

Retail Management Qualification

Job description

Job Title: Assistant Store Manager

Lead, inspire, and excel – creating amazing value every day!

As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You play a pivotal role in shaping the experiences of both your team and the customers within the community you serve. Your daily actions drive sales and allow you to showcase our value on GM and FMCG products through creative merchandising, creating an environment that embodies our core values: love our customers, care for our colleagues, and protect the pounds (and euros).

Note: We reserve the right to close this vacancy early if we receive a high volume of applications. Please apply early if interested.

Why Choose Us?

• Participation in our annual Retail Management Bonus Scheme, recognizing your contributions.
• Opportunities for professional development, including pursuing a Retail Manager Level 3 qualification via an apprenticeship.
• Comprehensive induction and in-house development programs to set you up for success.
• Rota schedules planned four weeks in advance, supporting work-life balance.
• Holiday entitlement increases by one day per year, up to 33 days, plus an extra day for your birthday.
• Enhanced family-friendly benefits and life assurance.
• In-store discount of 10% and exclusive benefits through our online portal.
• Various initiatives throughout the year to recognize and reward colleagues.
• Access to Employee Assistance programs for well-being support.

Your Impact:

Love our customers:

• Deliver excellent customer service consistently, setting a high standard.
• Go above and beyond for customers, including greeting, assisting, and managing checkouts, aligning with our 'two is a queue' initiative.

Care for our colleagues:

• Create a safe environment and ensure policy adherence.
• Support the team alongside the Store Manager.
• Manage onboarding for new colleagues and collaborate on ongoing training and development.

Protect the pounds (and euros):

• Lead daily huddles to communicate and achieve commercial objectives related to sales, service, and shrinkage.
• Ensure products are correctly priced, merchandised, and maintained for smooth store operations.

Ready to Join Us?

If you're motivated to lead, inspire, and excel in a vibrant retail environment, we want to hear from you. Apply now and start your rewarding career with us.

About us...

Founded in 1990, Poundland has grown into a retail leader with over 850 stores and nearly 17,000 colleagues across the UK and Ireland. The addition of Dealz in 2011 expanded our reach, allowing us to serve millions with unbeatable value.

At Poundland & Dealz, we provide more than just low prices; we foster an environment where colleagues thrive and contribute to our mission of delivering value. Our culture is built on our three core behaviors: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviors daily creates a fun, friendly workplace where everyone can be their best.