Assistant Store Manager

SUIT SUPPLY; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

40% discount on all Suitsupply product

Top-of-the-line training program

Seasonal clothing allowance

Career progression with fast-growing F

Job summary

SUIT SUPPLY in London is seeking an Assistant Store Manager to support the Store Manager, lead a team of Sales Assistants, and drive sales while maintaining brand standards.

You will be responsible for back-office tasks, reporting, stock control, and ensuring that all guidelines and service levels are met across the store, with a focus on customer satisfaction and operational excellence.

Qualifications

• 2-3 years Assistant Store Management experience.
• Proven experience in a similar retail role.
• Ability to create and analyse reports and sales data.
• Strong leadership and excellent communication skills.
• Impeccable customer service skills.
• Ability to coach and motivate the team.
• Sales and service focused.
• Flexible work schedule.

Responsibilities

• Ensure customers receive the best possible Suitsupply in store service.
• Act as strong support to the Store Manager.
• Manage a team of Sales Assistants.
• Take care of back-office functions, reporting, stock etc.
• Monitor sales performance.
• Ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store.
• Delegate tasks to the team as required.
• Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed.
• Motivate team and show best practice in service and sales.

Skills

Leadership

Communication

Customer service

Sales analysis

Team coaching

Retail experience

Job description

Do you know what it takes to be the best support to a Manager? In this role, you will be assisting all store operations related matters such as sales, staff performance, store maintenance, visual merchandise and everything else that concerns the store up to our standards. You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you.

Your typical day includes / What can you expect to work on?

• Ensure customers receive the best possible Suitsupply in store service
• Act as strong support to the Store Manager
• Manage a team of Sales Assistants
• Take care of back-office functions, reporting, stock etc.
• Monitor sales performance
• You will help to ensure that quality is maintained within the store, pinning, service etc.
• Responsible for making sure that all procedures and guidelines are followed in store
• Delegate tasks to the team as required
• Ensure the Suitsupply brand is correctly presented and that merchandising guidelines are followed
• Motivate team and show best practice in service and sales

This job might be for you if you have:

• 2-3 years Assistant Store Management experience
• Proven experience in a similar retail role
• Ability to create and analyse reports and sales data
• Strong leadership and excellent communication skills
• Impeccable customer service skills
• Ability to coach and motivate the team
• Sales and service focused
• Flexible work schedule

Your success will be measured by:

• Overall performance of the store
• Meeting Sales targets and additional KPI's
• Customers satisfaction with the in-store experience

What do you get in return?

• Competitive pay and commission structure
• A top-of-the-line training program, unique to the industry
• 40% discount on all Suitsupply products
• A clothing allowance for each new season
• Opportunity to build a career with one of the fastest growing companies in fashion