Suit Direct - Full Time Assistant Manager

Artemis Clarke Ltd; Dartford; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Team bonus based on store targets

Employee discount up to 50%

Monthly store challenges with rewards

28 days annual leave pro rata

Job summary

Suit Direct at Bluewater is seeking an Assistant Store Manager to lead a team in delivering exceptional customer service and a premium in-store experience. You will drive sales by upholding our brand standards and managing store operations.

The role requires leadership, strong communication, and a passion for fashion. You will work weekends and flexible hours to maximise store success and customer satisfaction.

Qualifications

• Retail experience and a customer-focused attitude are essential.
• Strong communication skills are required to deliver our service standard.
• Excellent brand and product knowledge with upselling potential.
• Balanced leadership with a passion for developing your team.
• Knowledge of HR concepts and fostering an inclusive environment.
• Proficient with MS Word and Excel for daily admin tasks.

Responsibilities

• Work to achieve KPI targets to maximise the performance of your store
• Visually deliver the Suit Direct brand in line with our ‘Suit yourself’ approach
• Monitor and control branch expenses and staffing costs, ensuring maximum profitability
• Maximise margins by managing mark-downs, discounts, stock loss and targeted selling
• Support the Store Manager to effectively manage and develop the sales team within the store and maintain overall standards

Skills

Retail experience

Customer focus

Communication skills

Brand knowledge

Upselling

Leadership

People development

HR understanding

Inclusive environment

Tools

Microsoft Word

Microsoft Excel

Job description

Location: Suit Direct, Bluewater, Greenhithe DA9 9SP
Salary: Competitive, plus a competitive team-based bonus scheme based on hitting store targets
Hours: 40 hours per week, including weekend work
Contract: Full time, permanent

Transform your career, and transform the suit.

Say no to normal. We are defying convention to make buying suits less intimidating and more individual.

We are on a mission to become the go-to destination for suits. As part of our rapid growth, we are looking for a driven, enthusiastic Assistant Store Manager for our store at Bluewater to supercharge, and share in, our success.

Join Suit Direct for a job that is 100% you. We do not crush individuality, we encourage it. Share your obsession with style with our tight-knit team, and help every man that walks in to stride out with confidence.

This position is a 40-hour per week contract and includes weekend work. It is important that you are open to working flexible hours to maximise your store’s success.

Do not just work in a shop – join a movement.

What Will You Do

As an Assistant Store Manager, you will:

• Work to achieve KPI targets to maximise the performance of your store
• Visually deliver the Suit Direct brand in line with our ‘Suit yourself’ approach
• Monitor and control branch expenses and staffing costs, ensuring maximum profitability
• Maximise margins by managing mark-downs, discounts, stock loss and targeted selling
• Support the Store Manager to effectively manage and develop the sales team within the store and maintain overall standards

What Qualities Will You Have

• Experience in retail and a customer-focused attitude
• Great communication skills so you can deliver our market-leading service
• Comprehensive brand and product knowledge, and an eye for upselling opportunities
• Balanced leadership skills and a passion for developing your team
• A knowledge and understanding of HR, with an eagerness to foster an inclusive environment where everyone can be themselves
• Administrative skills including Microsoft Word and Excel
• Above all, a passion for individual style

What Will You Get

• One of the best bonus schemes in retail – based on team sales each week and paid on top of your salary
• Employee discount of up to 50% off our products, and biannual discount vouchers to spend on our latest ranges
• Monthly store challenges with great rewards for achieving your targets
• 28 days annual leave pro rata, increasing with service, and average bonus paid on any day’s holiday, to help you recharge
• Comprehensive learning and development – onboarding that sets you up for success, tailored training to upskill and reskill, clear paths for career progression and opportunities across Baird Group
• Free membership of the Retail Trust, including access to support helplines and extensive online content for confidential help and advice
• A generous refer-a-friend scheme for new job opportunities