Assistant Store Manager

Shop Silverburn; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading family-owned jewellery brand is seeking a passionate retail manager to deliver exceptional service and drive sales in their Glasgow location. The role involves managing a dynamic team, ensuring sales excellence, and fostering a winning environment. Join us to advance your career in a rewarding and luxurious setting.

Benefits

29 days annual leave

Life Assurance

Generous staff discount for friends and family

Full sponsorship for JET qualification

Qualifications

• Previous retail sales/management experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals.
• Excellent interpersonal skills with the ability to engage and connect with clients.

Responsibilities

• Manage sales floor and ensure client needs are exceeded.
• Support team to meet and exceed sales targets.
• Coach and develop team members.

Skills

Interpersonal skills

Sales acumen

Coaching

Education

JET qualification

Job description

Starting Salary: £28,000 (depending on experience)

Location: Glasgow – Silverburn (G53)

Chisholm Hunter is one of the UK’smultiple award-winning jewellers,supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who ispassionate for success,enthusiastic, and shares our values of:Teamwork,Innovation,Excellence, andCelebrating achievements!

Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values which include Teamwork, Innovation, Excellence, and Celebrating achievements!

What’s in it for you:

We offer the opportunity to:

• Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
• Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
• Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package

Your role:

We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.

1. People Management– holding regular 121s, coaching and developing and creating a winning environment and celebrating success

2. Sales Floor Management– ensuring all of our processes are followed and the client needs are being exceeded

3.Sales Excellence– support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Requirements

Qualifications & Experience:

• Previous retail sales/management experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours

If you’re ready to embark on a dazzling career journey in the world of jewellery, we invite you toapplytoday! Join us and be part of a team that brings sparkle to people’s lives.

Other information:

What’s in it for you:

• 29 days annual leave
• Life Assurance
• Generous staff discount for you and your friends and family across Chisholm Hunter

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