Assistant Store Manager

Naylor's Equestrian Llp; Farnborough; On-site; GBP 26,000 - 32,000; Full time

Job summary

Naylor's Equestrian Llp in Farnborough is seeking an Assistant Store Manager to support daily operations, drive sales, and lead a high-performing team on the shop floor. You will coach colleagues, monitor performance, and uphold standards to deliver premium customer experiences.

With strong retail leadership and KPI focus, you will implement effective merchandising, ensure accurate till processes, stock control, and a safe, welcoming environment while achieving ambitious targets.

Qualifications

• Proven experience in a retail management or supervisory role.
• Ability to interpret KPI and sales data to support commercial decisions.
• Strong communication and interpersonal skills to support colleagues and customer interactions.

Responsibilities

• Support the Store Manager with daily store operations to help achieve sales targets and KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks and ensuring service standards.
• Provide coaching and development, offering real-time feedback and reinforcing expectations.
• Maintain presentation, pricing accuracy, displays, and a safe store environment.
• Handle core operational duties such as cash handling, till checks, stock audits, and opening/closing routines.

Skills

Leadership

KPI analysis

Customer service

Staff development

Job description

# Assistant Store Manager## FARNBOROUGHApply Now arrow\\_forwardRetail September 29, 2026Role OverviewAs an Assistant Store Manager, you play a key role in supporting store success and delivering exceptional customer experiences. You support from the front — supporting and developing your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards, and move the store toward ambitious sales targets and operational excellence. This role requires effective leadership, strong commercial awareness and the ability to support and develop colleagues to perform at their best. Key Responsibilities• Support the Store Manager with daily store operations to help achieve sales targets and core KPIs.• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining company standards throughout the day.• Assist with coaching and development, offering real-time feedback and reinforcing expectations set by the Store Manager.• Maintain high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment.• Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues appropriately. Skills & Experience Required• Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership.• Strong leadership skills with the ability to guide, support and develop colleagues while reinforcing store priorities.• Ability to interpret KPI and sales data to support commercial decision-making.• Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions.• Experience supporting successful sales performance and contributing to KPI achievement within a retail environment. Desirable Attributes• Passion for retail, products and delivering exceptional customer experiences.• Professional, proactive leader with a solutions-driven mindset.• Resilient, adaptable, and able to remain composed under pressure.• Customer-centric with a strong focus on delivering the premium exceptional customer experiences.