Assistant Store Manager

Zachary Daniels; Staines-upon-Thames; On-site; GBP 32,400 - 39,600; Full time

Job summary

Zachary Daniels is seeking an Assistant Manager for their retail operation in Staines-upon-Thames offering a competitive salary of up to £36,000. The successful candidate will oversee the day-to-day running of a department and act as Duty Manager when required.

The ideal candidate will have a proven record in fast-paced retail environments, exceptional operational and leadership skills, and a strong customer service focus. Join a thriving business renowned for its value-for-money and commitment to customer satisfaction.

Qualifications

• Proven track record in a fast-paced retail environment.
• High level of operational and leadership skills.
• Target-driven and customer service oriented.

Responsibilities

• Manage the day-to-day running of a department.
• Act as Duty Manager for the entire store in absence of Store Management.
• Ensure team delivers exceptional customer service.

Skills

Operational skills

Leadership skills

Planning skills

Organisational skills

Interpersonal skills

Customer service orientation

Motivation

Job description

Overview

Assistant Manager | Staines | Up to £36,000

RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. Our client is a high-profile volume retail store, renowned for value-for-money and excellent customer service. Our client is very much on an upward trajectory, having undergone an impressive new store opening program over the last few years. Our client is looking for future Store Managers.

As an Assistant Manager reporting to the Store Manager and responsible for a strong team, you\'ll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance.

Responsibilities

• Managing the day to day running of a department
• Acting as Duty Manager for the entire store in the absence of Store Management
• Assisting Store Management in achieving company KPI\'s
• Ensuring your team delivers exceptional customer service
• Delivering exemplary standards in store presentation, stock control, shrinkage and administration compliance
• Complying with all Health & Safety policies and legislation
• Use management information to make strategic business decisions

The ideal Assistant Manager candidate

• Have a proven track record in a fast paced retail environment.
• Enjoy being on the shop floor- No sitting in the office for you!
• Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
• Be target driven and customer service orientated
• Be highly motivated and ambitious
• Be a self starter with a can do attitude