Assistant Store Manager

Smiggle Ltd; Dawley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career progression

Incentive program (£3,000)

50% store discount

Pension scheme

28+ days holiday

Referral program

Job summary

Smiggle Ltd is seeking an Assistant Store Manager to work with the Store Manager, maximise store performance, deliver exceptional customer experiences, boost sales, and guide the team in a fast-paced environment.

You will recruit and induct Sales Assistants and Supervisors, coach the team, ensure a unique customer experience, run brand promotions, manage rosters, and support stocktakes while upholding Smiggle VM standards.

Qualifications

• Experience recruiting and inducting staff.
• Ability to coach and develop team performance.
• Deliver genuine customer experiences.
• Drive sales and achieve KPIs.
• Experience with stock management and loss prevention.

Responsibilities

• Coordinate recruitment and onboarding of Sales Assistants and Supervisors.
• Coach and develop team performance to meet personal and team objectives.
• Ensure staff deliver unique customer experiences.
• Maximise sales opportunities to hit brand KPIs and store targets.
• Review sales opportunities using store and brand reports.
• Implement and communicate brand promotions effectively.
• Execute Visual Merchandising within brand VM standards.
• Assist Store Manager with salaries, rosters and leave to maximise productivity.
• Participate in stocktakes and loss prevention activities.

Skills

Recruitment

Coaching

Customer Service

Sales Targets

Team Leadership

Stock Control

Loss Prevention

Visual Merchandising

Job description

As an Assistant Store Manager, you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun!

Assistant Store Manager Job Role:

• Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisors, including their induction
• Develop team performance through regular coaching and feedback, making sure personal and team objectives are being met
• Ensure team members provide a genuine and unique experience with every customer
• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets
• Regularly review and analyse sales opportunities utilising store and brand reports
• Drive and support the effective implementation and communication of brand promotions
• Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards
• Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity
• Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participating in stocktake

Assistant Store Manager Benefits That Speak to You:

• Climb the Ladder: Genuine progression opportunities are within reach - your career can thrive here.
• Maximise Your Earnings: Our enticing Assistant Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 - your hard work pays off!
• A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
• A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
• Adaptable and unfazed by frequent visual changes in a high-pressure environment.

Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as an Assistant Store Manager and become a Smiggler.

• Plan for the Future: Our pension scheme helps you secure your financial future.
• Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
• Referral program: Our referral program rewards you for recommending friends, making every work connection count.
• Generous 28+ days of paid holiday - embrace relaxation, because we believe in the importance of work-life balance.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!