Assistant Store Manager - Lead, Coach & Drive Sales

Smiggle Ltd; Dawley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Career progression

Incentive program (£3,000)

50% store discount

Pension scheme

28+ days holiday

Referral program

Job summary

Smiggle Ltd is seeking an Assistant Store Manager to work with the Store Manager, maximise store performance, deliver exceptional customer experiences, boost sales, and guide the team in a fast-paced environment.

You will recruit and induct Sales Assistants and Supervisors, coach the team, ensure a unique customer experience, run brand promotions, manage rosters, and support stocktakes while upholding Smiggle VM standards.

Qualifications

• Experience recruiting and inducting staff.
• Ability to coach and develop team performance.
• Deliver genuine customer experiences.
• Drive sales and achieve KPIs.
• Experience with stock management and loss prevention.

Responsibilities

• Coordinate recruitment and onboarding of Sales Assistants and Supervisors.
• Coach and develop team performance to meet personal and team objectives.
• Ensure staff deliver unique customer experiences.
• Maximise sales opportunities to hit brand KPIs and store targets.
• Review sales opportunities using store and brand reports.
• Implement and communicate brand promotions effectively.
• Execute Visual Merchandising within brand VM standards.
• Assist Store Manager with salaries, rosters and leave to maximise productivity.
• Participate in stocktakes and loss prevention activities.

Skills

Recruitment

Coaching

Customer Service

Sales Targets

Team Leadership

Stock Control

Loss Prevention

Visual Merchandising

Job description

Smiggle Ltd is seeking an Assistant Store Manager to work with the Store Manager, maximise store performance, deliver exceptional customer experiences, boost sales, and guide the team in a fast-paced environment.

You will recruit and induct Sales Assistants and Supervisors, coach the team, ensure a unique customer experience, run brand promotions, manage rosters, and support stocktakes while upholding Smiggle VM standards.