Assistant Manager - Smiggle UK - Bradford

Smiggle; South Yorkshire; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Genuine progression opportunities

Incentive program up to £3,000

Pension scheme

50% store discount

Referral program rewards

28+ days paid holiday

Job summary

Smiggle in Bradford is seeking an Assistant Store Manager to work with the Store Manager to maximise store performance while delivering exceptional customer experiences. You will lead the team in a fast-paced, hands-on environment, and ensure brand standards are upheld.

The role focuses on coaching staff, driving sales, and executing brand promotions, with opportunities for progression and benefits such as a store discount and pension scheme.

Qualifications

• Must be a natural leader with experience in managing staff performance.
• Strong focus on delivering exceptional customer experiences and achieving KPIs.

Responsibilities

• Coordinate and manage recruitment and induction of Sales Assistants and Supervisors.
• Coach and develop team performance to meet personal and store objectives.
• Ensure staff deliver genuine and unique customer experiences.
• Maximise sales opportunities to achieve brand KPIs and targets.
• Review and analyse sales opportunities using store and brand reports.
• Drive and support brand promotions implementation and communication.
• Execute VM briefs per Brand VM standards and timelines.
• Assist Store Manager with salaries, rosters and leave to maximise productivity.
• Implement and manage loss prevention and stocktake preparation.

Job description

Assistant Store Manager – Bradford

Ready to lead, inspire and ignite creativity? Join us at our Bradford Smiggle Store as an Assistant Store Manager! In this role you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boosting sales and providing guidance to all team members in a fast‑paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun.

Job Responsibilities

• Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisors including their induction.
• Develop team performance through regular coaching and feedback, ensuring personal and team objectives are met.
• Ensure team members provide a genuine and unique experience with every customer.
• Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets.
• Regularly review and analyse sales opportunities utilising store and brand reports.
• Drive and support the effective implementation and communication of brand promotions.
• Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles, whilst maintaining brand VM standards.
• Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity.
• Implement and manage loss prevention, whilst regularly conducting stocktake preparation and participating in stocktake.

Benefits

• Genuine progression opportunities; your career can thrive.
• Assistant Store Manager Incentive Program with potential to earn up to an extra £3,000.
• Pension scheme to help secure your financial future.
• 50% store discount on all products.
• Referral program rewards for recommending friends.
• 28+ days of paid holiday.

Experience & Skills

• Passionate customer advocate, dedicated to going the extra mile for every guest.
• Natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
• Highly motivated, energetic and enthusiastic, driven to surpass targets with a can‑do attitude.
• Adaptable and unfazed by frequent visual changes in a high‑pressure environment.

At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day.