Assistant Store Manager

Armani; Chester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous employee discount

Employee Assistance Program

Career development opportunities

Inclusive work environment

Job summary

A luxury retail outlet in Chester seeks an Assistant Store Manager to support daily operations and drive sales performance. The successful candidate will be responsible for leading a diverse team, enhancing customer service, and ensuring effective inventory management. Strong leadership and communication skills are essential to foster teamwork in a fast-paced environment. Exceptional career progression opportunities await within this globally recognized brand, along with a competitive salary and employee discounts on products.

Qualifications

• Excellent leadership and team management skills, with the ability to motivate a diverse team.
• Strong organisational skills and attention to detail.
• Ability to analyse data and make data-driven decisions.
• Knowledge of visual merchandising and stock control.

Responsibilities

• Analyse sales data to identify trends and provide recommendations.
• Train the store team to ensure exceptional performance.
• Manage staff rota and day-to-day operations.
• Support the Store Manager in managing staff rosters for floor coverage and smooth operations.
• Assist in completing administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records).
• Build and maintain relationships with customers and actively drive loyalty.
• Assist Store Manager with team recruitment, onboarding and training of new staff.
• Oversee delivery of goods to ensure timely stock management.
• Support career growth by identifying development paths and reviewing team performance.
• Address employee concerns and conflicts with a supportive approach.

Skills

Leadership skills

Communication skills

Organizational skills

Sales orientation

Customer relationship management

Sales

Organisation

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

ARMANI OUTLET - CHESHIRE OAKS - ASSISTANT STORE MANAGER

About Us:

Join us at Armani Outlet Cheshire Oaks, where luxury meets affordability. Discover timeless pieces and modern staples for all, reflecting the impeccable craftsmanship and Italian design synonymous with the Armani brand.

Role Overview:

As the Assistant Store Manager, you will be instrumental in supporting the overall success of our Cheshire outlet. Reporting directly to the Store Manager, you will play a pivotal role in day-to-day operations, leading by example to drive sales, provide exceptional customer service, and guide a team towards the store's profitability and growth.

With responsibility for overseeing the store in the absence of the Store Manager, your leadership will be key in maintaining a positive work environment that fosters teamwork and individual development.

If you are a passionate and driven individual with a flair for leadership and a dedication to excellence, we invite you to join our team at Armani Outlet, Cheshire Oaks. Apply now to be part of our journey towards success!

Responsibilities:

• Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to the Store Manager.
• Train and empower the store team to deliver exceptional performance in all areas of responsibility including product skills, customer service, CRM, VM, remote and shop floor sales.
• Ensure all team payroll changes are communicated to HR.
• Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations.
• Assist the Store Manager in the completion of administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records etc.).
• Build and maintain relationships with customers and actively engage in building customer loyalty.
• Assist the Store Manager to effectively manage daily team briefings.
• Support Store Manager in team recruitment, onboarding, and training of new staff.
• Oversee the delivery of goods to ensure timely and efficient stock management.
• Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance.
• Address employee concerns, conflicts, and issues with a supportive and empathetic approach.

Requirements

• Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities with attention to detail.
• Knowledge of visual merchandising standards and inventory management.
• Ability to analyse data and make data-driven decisions.
• Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Benefits

• Competitive salary an bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.