Sales Associate

Giorgio Armani; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Generous employee discount on Giorgio 

Employee Assistance Program (EAP)

Career development opportunities

Inclusive work environment

Job summary

Giorgio Armani at Harrods is seeking a full-time Sales Associate to deliver exceptional customer service and achieve sales targets. You will represent the brand, provide detailed product knowledge, and offer solutions that enhance the shopping experience.

You will support the management team in hitting department targets, greet clients with a proactive approach, and maintain high energy on the floor while building lasting client relationships.

Qualifications

• Experience in sales or customer service is preferred.
• Strong product knowledge and ability to learn quickly.

Responsibilities

• Meet personal targets and KPIs; support department targets.
• Greet clients and introduce additional and alternative sales.
• Create an energetic store environment conducive to sales.
• Build and maintain client relationships to drive sales and retention.
• Participate in training sessions and training programs.

Skills

Customer service

Communication

Teamwork

Sales-oriented

Cash handling

Job description

EMPORIO ARMANI - HARRODS - SALES ASSOCIATE - FULL TIME

About us:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A|X Armani Exchange - are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Role Overview:

As a full-time Sales Associate you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Responsibilities:

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunity employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.