Assistant Store Leader

EE Limited; Gloucester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Carer’s Leave

Family Leave

Discounts on EE & BT products

Career Development

Season Ticket Travel Loan

Volunteering Days

Private Healthcare and Dental

Job summary

EE Limited in Gloucester is seeking an Assistant Store Manager to lead a store that customers love and a team that enjoys working together. You’ll support your Store Manager, keep daily operations running smoothly and step up confidently when needed.

You’ll coach and develop colleagues, drive excellent customer service in a sales-driven environment, and help lift performance through teamwork, with flexible working options including part-time hours. This is a dynamic role in a leading UK retailer.

Responsibilities

• Support your Store Manager and keep store operations running smoothly.
• Lead on the shop floor, coach the team and drive customer service.
• Communicate clearly, adapt to change and motivate others.
• Help the team understand new tech and products.

Job description

As an Assistant Store Manager at EE, you'll help shape a store that customers love walking into and a team that loves working together. This is a role for someone who thrives on making connections, creating energy on the shop floor and guiding people toward their best. If you're passionate about great service and proud of the experience you've built so far, this is where it can really shine. Every day, you'll be at the centre of the store's momentum - supporting your Store Manager, keeping things running smoothly and stepping up confidently whenever you're needed. You'll contribute where possible to the store's overall targets by utilising your skills from other roles where you've thrived and met goals. You'll bring the team together, help them understand new tech and products, coach them through challenges and celebrate the wins that come from team collaboration. Your ability to adapt, show resilience, and motivate others with positivity will make you a leader your colleagues rely on. You'll already have experience in driving customer service in a sales-focused environment, and you'll know how to create a place where customers feel genuinely listened to. Your experience in coaching, developing people and leading teams to achieve strong results will help you lift performance across the store. And when you take the reins in your Store Manager's absence, your natural confidence, clear communication and proactive mindset will ensure everything continues to run at its best. At EE, we're building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We're open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we'll help find a role that fits your life and your ambitions. Inspire success, elevate your expertise, and craft a career that reflects your ambition.

Benefits

• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family