Assistant Shop Manager – Wyre Forest

St Richard's; Wyre Forest; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Fantastic team

Benenden Healthcare

Flexible working

Family friendly policies

Free Will writing service

Job summary

St Richard's Hospice in Wyre Forest is seeking an Assistant Shop Manager for our Wyre Forest Shops (Bewdley and Stourport). The role covers 21 hours across 3 days, including weekends, on a permanent basis.

You will deputise for the Shop Manager and help run a thriving charity shop to support hospice care. Join our team to lead volunteers, drive income with excellent customer service, and deliver effective merchandising and store displays.

Qualifications

• Proven customer service experience in retail.
• Experience in leading or supervising a team of volunteers or staff.
• Strong merchandising sense and creativity for shop displays.

Responsibilities

• Assist in running the Wyre Forest Shops and deputise for the Shop Manager.
• Help achieve income targets and maximise sales for St Richard’s Hospice.
• Recruit and train volunteers, lead a team, and maintain engaging shop displays.

Skills

Customer service

Retail experience

Team leadership

Motivational skills

Merchandising

Job description

Job title Assistant Shop Manager – Wyre Forest

Hours 21 hours per week worked over 3 days across the week to include weekend working

Contract Permanent

Location Wyre Forest

The role

We have an exciting opportunity for you to join the team as an Assistant Shop Manager working at our Wyre Forest Shops including Bewdley and Stourport. The post holder will play a key role working closely with and deputising for the Shop Manager in all aspects of the running a thriving and busy charity shop.

Our retail roles are full of variety and can range from using your creativity and flair in all aspects of merchandising the shop, to then, recruiting and training our wonderful team of shop volunteers.

You will assist in achieving set income targets and maximising sales, where you can make a real difference in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.

About you

You will have excellent customer service and have experience and working knowledge within a retail environment, ideally with team leader or management experience. You will also have the ability to work cohesively and motivate a team.

You will be business minded and be commercially aware, with a creative eye for fabulous window and shop displays. This is a standout opportunity to further develop your retail skill set, experience, and leadership skills in a supportive working environment.

The positions require an Enhanced Disclosure and Barring Service check. This role may require supervision of volunteers under the age of 18.

What we offer

We offer a competitive salary and a wide range of benefits including;

• Fantastic team where everyone is welcomed and empowered to give their best
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
• Opportunities for flexible working
• Family friendly policies
• Free Will writing service

Find out more

We would encourage visits to our Shops to find out more and speak to the team.