Assistant Shop Manager – Wellington

Midlands Air Ambulance; United Kingdom; On-site; GBP 11,523 - 14,084; Part time

Benefits offered by this job

6% employer pension contributions

Health cash plan

Life insurance

Job summary

Midlands Air Ambulance Charity is seeking a dynamic person to join the Wellington shop team. You will deputise for the Shop Manager, help maximise sales and identify new income opportunities, and work with volunteers to set the shop direction locally.

The role requires charity/Not-for-Profit retail experience, strong organisational and communication skills, and a collaborative approach. We offer pension contributions and a health plan after probation.

Qualifications

• Experience supervising within charity or not-for-profit sectors.
• Strong retail knowledge and experience.
• Emotional intelligence; able to inspire and motivate others.
• Highly organised with good prioritisation and customer service skills.

Responsibilities

• Deputise for the Shop Manager when needed and help lead the shop.
• Maximise shop sales and identify new income opportunities.
• Set the local direction of the shop in collaboration with the team.
• Lead and support our volunteers to provide excellent service.

Skills

Retail knowledge

Team player

Communication skills

Supervisory experience

Job description

Wellington £12,804.50 per annum 19 hours per week

About the role

We are seeking a dynamic and innovative person to work as part of a team with the Shop Manager at our Shop in Wellington. As well as deputising for the manager on occasion, you will work together to maximise the shop sales and identify new income opportunities. You will also enjoy the freedom of working with each other to set the direction of the shop at a local level, as well as assisting to lead a team of our brilliant volunteers. So being bored is not an option!

About you

You will have experience of supervising and working within the charity or not for profit sectors alongside significant retail knowledge and experience. Demonstrating emotional intelligence, it is essential that you are a strong team player and can inspire and motivate those around you. You will be highly organised with the ability to prioritise as well as bringing excellent communication skills with the confidence to provide excellent customer service internally and externally.

If you are looking to join a supportive and high-functioning team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application.

You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service. Following completion of a three-month probationary period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life insurance.

Please refer to the job description and person specification below.

About us

Midlands Air Ambulance Charity is an independent health care provider and is rated outstanding by the Care Quality Commission (CQC). We are responsible for delivering a pre-hospital emergency helicopter led service across the Midlands Region – we proudly serve the diverse communities of Gloucestershire, Herefordshire, Shropshire, Staffordshire, Worcestershire and the West Midlands.

Midlands Air Ambulance Charity (MAAC) is the largest Air Ambulance Charity in England serving a population of nearly seven million over six counties. We are an established healthcare provider with over three decades of experience. Our core organisational divisions include:

Emergency critical care service

our three airbases play a pivotal role in delivering rapid critical prehospital emergency medical care, by ensuring that residents across the Midlands region have access to a network of air ambulance helicopters within 10 minutes. We provide a pre-hospital helicopter-led service, 24/7 operations, 365 days a year, to residents and visitors across the Midlands region, bringing hospitallevel procedures and medicines to the patient at the scene of an accident or incident.

Charitable programme

we raise funds for our lifesaving service and play an active role within the communities of the six counties that we serve. We provide education
programmes, volunteering opportunities and social engagement activities to support with community cohesion and wellbeing.

Retail network

we have a growing portfolio of charity shops which contribute towards raising funds for helicopter and critical care car missions. We also support environmental and ethical causes as part of our wider societal role.

Training provider

we deliver community life skill sessions, such as CPR, bleed control and defibrillation usage, alongside CPD accredited courses, ranging from workplace first aid training to specialist pre-hospital clinical training.

The organisation is driven by a longstanding and deep-rooted ‘One Team’ ethos:

Vision

Saving Lives by Saving Time – Today, tomorrow, and in the future.

Mission

To provide patients with outstanding pre-hospital care and life saving intervention through the operation of helicopter-led emergency medical services.

Values

Receptive, Recognition, Relevant, Respectful and Responsible

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).