Sales Assistant

LLOYD'S REGISTER INTERNATIONAL; Market Drayton; On-site; GBP 18,000 - 22,000; Full time

Job summary

Midlands Air Ambulance Charity is expanding with a brand new Market Drayton shop. We seek a Sales Assistant to support the Shop Manager in volunteers, customer service, stock control, financial records and admin. You will promote our charity and take leadership on Sundays or in the manager's absence.

The role requires a strong retail background in the charity sector, excellent communication, teamwork and organisation, with an emphasis on customer service excellence.

Qualifications

• Experience supervising and working within charity or not-for-profit sectors with significant retail knowledge.
• Strong team player and ability to motivate others.
• Highly organised with the ability to prioritise and communicate effectively.
• Able to provide excellent customer service internally and externally.
• Applicants should be over 18.

Responsibilities

• Supervise volunteers and store staff.
• Oversee customer service, stock management and administration.
• Maintain financial records and compliance.
• Promote Midlands Air Ambulance Charity and represent the shop on Sundays when needed.
• May require weekend work.

Skills

Retail knowledge

Customer service

Team supervision

Job description

For 35 years, Midlands Air Ambulance Charity has been there for people facing some of the most critical moments of their lives, delivering lifesaving emergency care across the Midlands.

As we celebrate this significant milestone and embark on an exciting new chapter, we are looking for a Sales Assistant to join our Market Drayton team.

As a charity that relies purely on donations and receives no government funding for its daily missions, this role plays a crucial role in sustaining our lifesaving service.

About the role

We are seeking an outstanding Sales Assistant to join our brand new store in Market Drayton. To assist the Shop Manager with all aspects of the charity shop, including volunteers, customer service, stock management, financial records, administration, compliance. Promoting the work of the Midlands Air Ambulance Charity and take responsibility of managing the shop on a Sunday and when the shop manager is absent. Please note you may be required to work some weekends.

About you

You will have experience of supervising and working within the charity or not for profit sectors alongside significant retail knowledge and experience. Demonstrating emotional intelligence, it is essential that you are a strong team player and can inspire and motivate those around you. You will be highly organised with the ability to prioritise as well as bringing excellent communication skills with the confidence to provide excellent customer service internally and externally. As the role may involve lone working applicants should be over 18 years of age.

If you are looking to join a supportive and high-functioning team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application.

You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service.

Please refer to the job description and person specification on our website for further information.

About us

Midlands Air Ambulance Charity is an independent healthcare provider of helicopter-led emergency medical services, delivering specialist care to patients at the scene of serious incidents across the Midlands.

Rated Outstanding by the Care Quality Commission (CQC), we provide a rapid emergency response 24 hours a day, 365 days a year across Gloucestershire, Herefordshire, Shropshire, Staffordshire, the West Midlands and Worcestershire, serving a population of around seven million people.

Our highly skilled critical care paramedics and doctors trained in pre-hospital emergency medicine bring hospital-level procedures, equipment and medicines directly to patients at the scene - helping to give patients the best possible chance of survival and recovery.

Alongside our emergency service, we engage thousands of people each year through fundraising, retail, volunteering, education and community outreach activities, helping ensure our service remains available for future generations.

Please be advised that our shortlisting selection process is anonymised, and all personal information is removed from applications before being presented to the interview panel. This aims to eliminate unconscious bias, encouraging equality and diversity among our workforce.

Other information

We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).