Assistant Shop Manager FTC

The Air Ambulance Service; Corby; On-site; GBP 9,000 - 14,000; Part time

Benefits offered by this job

Enhanced annual leave

Leave purchase options

Enhanced sick pay

Life assurance

Blue Light Card

Employee Assistance Programme

EDI networks participation

Job summary

The Air Ambulance Service in Corby is seeking an Assistant Shop Manager on a 12-month FTC to lead our new pop-up shop, delivering excellent customer service and driving sales. You will help run the shop, plan deliveries, manage stock and pricing, and create a welcoming, efficient back-room operation while supporting the budgeted targets.

Join a purpose-driven team where you contribute to lifesaving missions, work flexibly, and help maintain high standards of service and safety in a busy retail

Qualifications

• Excellent interpersonal and communication skills.
• Excellent customer service abilities.
• Flexibility to work weekends and occasional additional hours as required.
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Time-management skills.
• Ability to handle confidential information.
• Ability to multi-task and thrive in a fast-paced environment.
• Ability to pay attention to detail and work to fixed deadlines.
• Flexible, adaptable and able to work under pressure.

Responsibilities

• Assisting the Shop Manager in day-to-day shop operation.
• Planning and managing deliveries and collections.
• Operating stock rotation system and pricing structure.
• Ensuring an efficient back-room operation.
• Delivery of budgeted sales targets and maximising profit.
• Providing excellent customer service.
• Creating a welcoming atmosphere for customers and the shop team.

Skills

Interpersonal skills

Customer service

Weekend flexibility

Time management

Attention to detail

Confidential information handling

Multi-tasking

Working under pressure

Job description

Join Our Lifesaving Team

Assistant Shop Manager FTC

Full Job Description: For a full copy or our job description, please email [e-mail]

Location: Corby, NN17 1BH

Hours: Part time, 16hpw

Please note this is a 12 month fixed term contract initially, with the possibility to extend.

If you would like to see a copy of our full benefits summary, please contact the team on the email address above.

Looking for a retail role that's more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign....we're on the lookout for a creative, motivated, and customer-focused Assistant Shop Manager to join the team in our new Corby pop-up Shop.

As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.theairambulanceservice.org.uk

What You'll Be Doing:

• Assisting the Shop Manager in maintaining the day-to-day operation of the shop
• Planning and managing deliveries and collections
• Operating the agreed stock rotation system and pricing structure
• Ensuring an efficient back-room operation
• Delivery of budgeted sales targets and maximising profit
• Providing excellent customer service
• Creating a welcoming atmosphere for customers and the shop team

What We're Looking For:

Essential

• Excellent interpersonal and communication skills
• Excellent customer service abilities
• Flexibility to work weekends and occasional additional hours as required
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Time-management skills.
• Ability to handle confidential information.
• Ability to multi-task and thrive in a fast-paced environment.
• Ability to pay attention to detail and work to fixed deadlines.
• Flexible, adaptable and able to work under pressure.

Desirable

• Proven experience in retail management or a similar customer-facing role.
• Experience working with volunteers
• Proven ability to meet sales targets and manage budgets effectively
• Experience in the charity, NHS or public sector.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

We are currently recruiting for this role directly and do not require agency assistance at this time.