Assistant Shop Manager

The Air Ambulance Service; Loughborough; On-site; Confidential; Part time

Benefits offered by this job

Enhanced annual leave

Leave purchase option

Enhanced sick pay

Life assurance

Blue Light Card

Job summary

The Air Ambulance Service in Loughborough is hiring an Assistant Shop Manager on a fixed-term 3-month contract. The role supports the shop manager to maximise sales and profits while leading a small team of staff and volunteers.

You’ll be part of a passionate charity dedicated to saving lives, with responsibilities including cash handling, stock control, and driving customer-focused service. This is a practical, purpose-driven opportunity in a supportive team environment.

Qualifications

• Proven people management experience.
• Experience working with volunteers.
• Strong customer care skills.

Responsibilities

• Assist and support the shop manager to maximise sales and profits.
• Guide and manage staff and volunteers to achieve shop goals.
• Provide direction, delegate tasks, monitor progress, and ensure clear communication within the team.
• Support personal and professional development of the team.
• Run the shop autonomously to deliver a profitable and customer-focused shop.

Skills

People management

Volunteer management

Customer care

Tools

Cash handling

Stock control

Job description

Hours: 12

Benefits: Benefits SummaryWe’re on the lookout for an Assistant Managerto support the

Loughborough Shop.If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

Join Our Lifesaving Team

Assistant Shop Manager

Full Job Description

Location: Loughborough

Hours: 12

PLEASE NOTE, THIS IS A FIXED TERM, 3 MONTH CONTRACT

Benefits: Benefits SummaryWe’re on the lookout for an Assistant Managerto support the Loughborough Shop.If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

What You’ll Be Doing

To assist and support the shop manager to maximise sales and profits of your shop. Support the guiding and managing of both employees and volunteers to achieve specific goals and objectives. Help to provide direction, support, and motivation to the team members, delegating tasks, monitoring progress, and ensuring effective communication within the team. Proactively support and encourage both personal and professional development of the team. Assist in running the shop autonomously, ensuring delivery of a profitable and customer-focused shop.

What We’re Looking For

• Able to demonstrate effective people management experience
• Ability to understand issues related to working with volunteers
• Proven customer care skills

IT Skills And Business Online Experience

• Understanding of financial and numerical information
• Experience in cash handling and online stock control
• Creativity and flair for presenting items
• Ability to keep up with retail trends and use initiative for positive results.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.