Assistant Shift Leader

Serco Group; Pickering; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Pension scheme

Training & apprenticeships

Employee Assistance Programme

Wellbeing app

Retail discounts

Volunteering day

Job summary

Serco is seeking an Assistant Shift Leader at RAF Fylingdales, North Yorkshire. You will help deliver the continuous operation and maintenance of the SSPAR radar 24/7, monitor the Building Management System and fire alarm systems, and support HV/LV electrical work.

You will lead a skilled shift team, coordinate Safe Systems of Work, maintain records, and stand in for the Shift Leader as required, contributing to national defence and reliable service delivery.

Qualifications

• Minimum Level 3 engineering qualification or equivalent HV/LV electrical experience.
• Experience as Authorised Person Electrical HV/LV or previously performing AP duties.

Responsibilities

• Operate and monitor facilities plant, BMS and fire alarm systems.
• Carry out AP duties for HV and LV systems.
• Coordinate Safe Systems of Work (SSOW) activities per JSP 375.
• Maintain operational records and reports.
• Supervise engineering subcontractors and support maintenance activities.
• Stand in for the Shift Leader, supporting radar operations and site reporting.

Skills

Engineering qualification

AP Electrical HV/LV

Safe Systems of Work

HV/LV electrical systems

Clear communication

Education

Level 3 engineering qualification

Tools

Building Management System

Electrical testing equipment

Job description

Location: Pickering, Yorkshire, GB, YO18 7NT

Location: RAF Fylingdales, North Yorkshire, YO18 7NT
Salary: Competitive salary plus excellent benefits, including 25% shift allowance uplift
Schedule: An 8 week shift pattern with regular days off. Working days (08:00-20:00) and nights (20:00-08:00), with days off in between and averaging 42hr week. After every 8 week cycle you have a 14-18 leave period then resume 8 week cycle with days off in between shifts.

Ready to impact a better future?

As an Assistant Shift Leader, you'll help deliver the continuous operation and maintenance of the Solid State Phased Array Radar (SSPAR), supporting a critical capability that operates 24/7. Your work will help ensure uninterrupted radar availability while maintaining the safe and efficient operation of essential SSPAR equipment and infrastructure.

This is a role with real purpose, combining technical expertise, leadership support and operational responsibility. Working as part of a highly skilled shift team, you'll help create impactful solutions that support national defence, protect vital capabilities and make a positive impact through reliable service delivery. Our work touches lives, and you'll have the opportunity to develop specialist skills while helping to impact a better future.

What you'll do as an Assistant Shift Leader

• Operate and monitor facilities plant, the Building Management System (BMS) and fire alarm systems within the SSPAR facility.
• Carry out Authorised Person (Electrical) duties for high voltage (HV) and low voltage (LV) systems, supporting planned and reactive maintenance activities.
• Coordinate Safe Systems of Work (SSOW) activities, ensuring compliance with Joint Service Publication (JSP) 375 requirements and site procedures.
• Maintain accurate operational records, investigate issues and produce reports to support continuous improvement and operational performance.
• Supervise engineering subcontractors and support maintenance activities across facilities, mechanical, electrical and radar systems.
• Stand in for the Shift Leader when required, supporting radar operations, diagnostics, equipment rotations and site reporting activities.

Does this sound like you?

• A minimum Level 3 engineering qualification and/or significant experience working with HV and LV electrical and electronic systems.
• Currently an Authorised Person Electrical HV/LV or have previous experience performing AP duties is desirable
• Experience working within Safe Systems of Work environments and a strong commitment to health, safety and compliance.
• Knowledge of electrical, mechanical, HVAC, building services or distributed control systems.
• Confident communicator who can build trust and work effectively with customers, colleagues, contractors and subcontractors.
• Self-motivated and adaptable, with a commitment to continuous learning, growth and professional development.

What we offer

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

Security Check (SC) clearance is required for this role. In line with Ministry of Defence (MOD) and International Traffic in Arms Regulations (ITAR) requirements, only UK nationals can be considered.

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).