Assistant Service Manager – Paisley Abercorn

Blue Triangle (Glasgow) Housing Association Limited; Paisley; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension options

Double pay for festive bank holidays

Long service awards

Fully funded SVQ4

CPD and training

Gym discounts

Employee assistance programme

Family-friendly policies

Job summary

Blue Triangle is a social care organisation based in Paisley that provides housing-related support to people experiencing homelessness. The role of Assistant Service Manager involves leading a team, overseeing care delivery, and ensuring high-quality, person-centred support in a secure, supportive environment.

You will work 35 hours per week, Monday to Friday, with occasional weekend attendances in exceptional circumstances.

Qualifications

• Experience of working with vulnerable people and challenging behaviour.
• Experience supervising and motivating a team either in a work setting or informal setting.
• Commitment to care practice in line with SSSc and local standards.

Responsibilities

• Provide safe, secure, supported accommodation for homeless people as part of a team.
• Assist Service Manager to oversee support and case management to achieve person-centred outcomes.
• Manage staff and trainees to meet service objectives and participate in recruitment.
• Cover the service in the absence of the Service Manager.
• Ensure compliance with statutory and organizational requirements.
• Oversee staff systems: annual leave, absence, rotas and meetings.
• Support quality assurance and action planning with senior management and finance.
• Contribute to monitoring service income and expenditures.

Skills

Empathy

Team supervision

Flexibility

Microsoft Office

Education

SVQ level 3 or above

Tools

Microsoft Office

Job description

Salary: £32,868 per annum

Location: Paisley Abercorn

Contract Type: Permanent

Hours: Full Time (35 hours per week)

Applications will be reviewed on an ongoing basis and interviews arranged accordingly.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ4
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

Main Responsibilities:

This Assistant Service Manager role at our Paisley Abercorn service involves working 35 hours per week. You will work Monday to Friday, with weekend working required only in exceptional circumstances.

The Assistant Service Manager will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
• manage staff and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, including participation in the recruitment and selection process.
• manage the service in the absence of the Service Manager.
• assist in managing all aspects of the service in line with Blue Triangle, statutory and legislative requirements.
• manage and deliver staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
• assist the Service Manager in all aspects of quality assurance monitoring both internal and external, and implementing appropriate action plans
• assist the Service Manager in maximising the service income, monitoring spend and completing all financial procedures accurately and timeously, liaising with senior management and finance team and relevant external agencies.

About You:

• To join us, you need to have a genuine passion for helping people.
• You’ll have experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Experience of supervising and motivating a team either in a work setting or informal setting.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexible hours as required.
• Able to use Microsoft or equivalent applications competently.
• Hold an SVQ level 3 or above and be willing to work towards an SVQ 4.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Job Type:Full Time Permanent

Job Location:Paisley