Assistant Service Manager, Fixed-Term – Supported Living

Mencap; Guildford; On-site; GBP 25,000 - 31,000; Full time

Job summary

Mencap is seeking an Assistant Service Manager to provide line management across Woking, Guildford, and Cranleigh, ensuring smooth operation of supported living services. The role is fixed-term for six months and 37.5 hours per week, with an enhanced DBS requirement for the successful candidate.

The role supports the Service Manager and coordinates with social workers, healthcare professionals, and local authorities to deliver person-centered care while maintaining compliance and strong team

Qualifications

• Experience in line management and developing a team working culture.
• Excellent communication skills and ability to coordinate with professionals and families.

Responsibilities

• Promoting a team culture where the team are confident in being accountable and making decisions.
• Supporting the team to be compliant in their induction and training.
• Undertaking effective and agreed performance reviews for team members.
• Leading on the review and implementation of support planning, risk assessment and outcome-based support on the What Matters Most app.
• Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
• Contributing to the monitoring and completion of management reporting systems regarding safeguarding and quality assurance.
• Contributing to monitoring and completion of administration systems such as rota management and payroll data.
• Completing regular medication audits
• Completing regular finance checks
• Working closely with social workers, healthcare professionals, local authorities, families, and other agencies to coordinate support.
• This line management role can involve occasional weekend or shift hours to ensure service compliance.

Skills

Team leadership

Communication skills

Job description

Mencap is seeking an Assistant Service Manager to provide line management across Woking, Guildford, and Cranleigh, ensuring smooth operation of supported living services. The role is fixed-term for six months and 37.5 hours per week, with an enhanced DBS requirement for the successful candidate.

The role supports the Service Manager and coordinates with social workers, healthcare professionals, and local authorities to deliver person-centered care while maintaining compliance and strong team