Assistant Service Manager - Woking, Guildford and Cranleigh

Mencap; Guildford; On-site; GBP 25,000 - 31,000; Full time

Job summary

Mencap is seeking an Assistant Service Manager to provide line management across Woking, Guildford, and Cranleigh, ensuring smooth operation of supported living services. The role is fixed-term for six months and 37.5 hours per week, with an enhanced DBS requirement for the successful candidate.

The role supports the Service Manager and coordinates with social workers, healthcare professionals, and local authorities to deliver person-centered care while maintaining compliance and strong team

Qualifications

• Experience in line management and developing a team working culture.
• Excellent communication skills and ability to coordinate with professionals and families.

Responsibilities

• Promoting a team culture where the team are confident in being accountable and making decisions.
• Supporting the team to be compliant in their induction and training.
• Undertaking effective and agreed performance reviews for team members.
• Leading on the review and implementation of support planning, risk assessment and outcome-based support on the What Matters Most app.
• Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
• Contributing to the monitoring and completion of management reporting systems regarding safeguarding and quality assurance.
• Contributing to monitoring and completion of administration systems such as rota management and payroll data.
• Completing regular medication audits
• Completing regular finance checks
• Working closely with social workers, healthcare professionals, local authorities, families, and other agencies to coordinate support.
• This line management role can involve occasional weekend or shift hours to ensure service compliance.

Skills

Team leadership

Communication skills

Job description

Assistant Service Manager - Woking, Guildford and Cranleigh

We are looking for an Assistant Service Manager to join our person-centered services working across Woking, Guildford and Cranleigh where we support people with a learning disability. This is a fixed term role lasting 6 months.

You will support the Service Manager and ensure the continued smooth operation of these supported living services by undertaking a range of management tasks to support the team, and the people living there.

If you know how to lead and inspire people, enjoy developing a team working culture, have excellent communication skills and an ambition to succeed personally and for the organisation then we would love to hear from you!

• Promoting a team culture where the team are confident in being accountable and making decisions.
• Supporting the team to be compliant in their induction and training.
• Undertaking effective and agreed performance reviews for team members.
• Leading on the review and implementation of support planning, risk assessment and outcome-based support on the What Matters Most app.
• Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
• Contributing to the monitoring and completion of management reporting systems regarding safeguarding and quality assurance.
• Contributing to monitoring and completion of administration systems such as rota management and payroll data.
• Completing regular medication audits
• Completing regular finance checks
• Working closely with social workers, healthcare professionals, local authorities, families, and other agencies to coordinate support.
• This line management role can involve occasional weekend or shift hours to ensure service compliance.
• This role is on a fixed term contract for six months. 37.5 hours per week.

An enhanced DBS will be required for the successful candidate

Job ID: 36663

Company: Mencap Salary: £27,865 to £27,865 a year Hours: Full-time Location: Guildford, GU6 Job type: Contract

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team

https://jobs.mencap.org.uk/benefits.aspx

*T&C's apply based on contract

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for Everyone, Every day, Everywhere.

Everyone is expected to treat people well and make Mencap an inclusive organisation.

Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.

Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

Proud member of the Disability Confident employer scheme