Assistant Service Manager

The Avenues Trust Group; Tadley; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

High quality training

Enhanced DBS check

Flexible working

Blue Light Card discounts

Paid annual leave

Contributory pension scheme

Health portal access

Recommend a Friend £500

Job summary

The Avenues Trust Group is recruiting a full‑time Assistant Service Manager for a supported living service in Tadley. You will support individuals with complex needs and manage a motivated team, balancing safety with positive risk‑taking.

Applicants should have social care experience, strong communication, and the ability to work closely with the Service Manager to drive improvements; a full UK driving licence is essential for service travel and vehicle use.

Qualifications

• Experience in social care settings or similar leadership roles.
• Strong adaptive communication skills and ability to explain complex information simply.
• Proven ability to manage budgets and financial information.
• Solid understanding of sector legislation, regulatory standards and best practice.
• Ability to recruit, develop and manage staff fairly and consistently.

Responsibilities

• Lead and support a team in a supported living service, ensuring high‑quality, person‑centred care.
• Oversee staffing, Rostering and budgets, ensuring financial efficiency.
• Collaborate with the Service Manager to drive continuous improvement.
• Lead on safeguarding, risk management and compliance with regulatory standards.
• Participate in weekend and on‑call duties and management cover as required.

Job description

Full Time | Supported Living | £29,012

Avenues is more than a workplace — it’s a community. A place where people smile, grow, feel valued, and achieve great things together.

We’re excited to offer a brand‑new opportunity for a full‑time Assistant Service Manager with experience in a similar social care role, whether that’s as an Assistant Manager, Deputy Manager, Supervisor or Team Leader. This is a supported living service in Tadley

Our Tadley services provide support to individuals with complex health needs and diverse learning disabilities. The ideal candidate for this position will demonstrate either an existing interest in, or a willingness to engage with, the hobbies and interests of those we support, whilst exhibiting strong adaptive communication skills – including clear articulation, appropriate pacing, and the use of accessible language.

You’ll have a strong background in supporting people with learning disabilities and complex needs, along with confidence in managing budgets and financial information. A solid understanding of sector legislation, regulatory standards and best practice is essential, as is the ability to work closely with the Service Manager to lead a positive, motivated and successful team.

You’ll recognise the importance of balancing safety with positive risk‑taking, and you’ll stay up to date with policies and procedures to ensure the highest standards of support. You’ll play an active role in recruiting, developing and managing staff fairly and consistently, and you’ll help nurture a culture of continuous improvement across the service.

Flexibility is important too, as the role includes taking part in a management cover of Rota that may involve both day and night shifts. A general shift could be 7am-2;30pm or 2;30pm-10pm.

In addition as a practice lead some weekends are required to be worked.

There is also the expectation that you will take part in the on call process

Driver with full UK valid driving licence essential – ability to travel to the service location and drive the service vehicle/s.

Benefits you can expect!

• £29,012
• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Benefits website.
• Paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £500.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.