Assistant Service Manager

Jago Consultants; Southend-on-Sea; On-site; GBP 35,000 - 44,000; Full time

Job summary

A leading company is seeking an enthusiastic Assistant Service Manager to oversee the Service Reception team. You will be responsible for ensuring exceptional customer service and efficient operation within a busy service environment. This role demands strong industry knowledge and the ability to manage effectively under pressure.

Benefits

Full employee benefits package

Qualifications

• Experience as an Assistant Service Manager / Reception Manager is essential.
• Full driving licence required.

Responsibilities

• Oversee the day-to-day running of the Service Reception team with 9 staff reporting.
• Work closely with the Workshop Controller to manage daily workloads.
• Assist the Service Manager to achieve profits and customer retention levels.

Skills

Customer Service

Multi-tasking

Ability to work under pressure

Quality awareness

Strong industry knowledge

Job description

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Job Reference:

e4d97f6c621e

Job Views:

58

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job Description

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer is yes to the above then we want to hear from you! We are looking to recruit an Assistant Service Manager, working within a large and busy Service operation.

The successful candidate for our Assistant Service manager position will be responsible for the day to day running of the Service Reception team. You will have 9-direct Service staff reporting to you, and you will work closely with the Workshop Controller to ensure efficient and effective daily works loads are achieved. Assisting the service manager in ensuring the department provides the best possible service to the customers and achieves agreed profits and retention levels.

About You:

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Experience as an Assistant Service Manager / Reception Manager a main dealer environment is essential
• Strong industry knowledge
• Aptitude for multi-tasking.
• Ability to work under pressure.
• Quality awareness.
• Full driving licence.

Package:
Full employee benefits package
Basic Salary circa £35,000 OTE £44,000