Assistant Retail Manager

Sun, Inc.; North Tawton; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Holiday discounts

Restaurant discounts

Life insurance + GP service

Eye test voucher

Employee assistance programme

Gym discounts

Employee referral

Sales referral

Mortgage advice

Pension scheme

Job summary

Park Holidays UK is seeking a dynamic and motivated Assistant Retail Manager to join our team. This role oversees park retail operations, supporting the Retail Manager to ensure efficient and profitable daily activity while delivering excellent customer service.

Join a thriving hospitality environment with opportunities to develop skills, lead a team, manage stock and budgets, and contribute to a great guest experience across our parks.

Qualifications

• Experience in complex management, preferably in retail or hospitality.
• Knowledge of caravan or holiday park industry is desirable.
• Strong leadership and team management skills.
• Excellent verbal and written communication with customers and team.
• Proactive, able to work under pressure with good decision-making.
• Strong IT skills including Excel, Word, and email.

Responsibilities

• Assist the Retail Manager in recruiting, training, and managing the performance of the retail team, ensuring high levels of staff motivation and customer service.
• Support in controlling all retail aspects within the park, including beverage stock management, financial controls, and the maintenance of company equipment.
• Work towards achieving sales targets and operating within budgeted costs, helping to maximise profitability across all retail venues.
• Coordinate the ordering and rotation of stock from approved suppliers, organise regular stocktakes, and take appropriate action based on the results to ensure accurate inventory management.
• Assist in planning and implementing merchandising initiatives, encouraging sales through effective product marketing and display strategies.
• Manage the cellar to ensure the optimal quality of products, cleanliness, and safe storage, while minimising wastage.
• Ensure that all team members are well-versed in product knowledge, enabling them to provide excellent customer service and maximise sales opportunities.
• Assist in maximising bar and food sales opportunities by implementing effective sales strategies and ensuring excellent service standards.
• Assist in preparing, planning, and managing the budget for all resources within your area of responsibility, maintaining effective financial control.
• Deputise for the Retail Manager in their absence, ensuring the smooth running of retail operations and addressing any issues that arise.

Skills

Complex management

Retail hospitality knowledge

Leadership & team management

Communication skills

Proactive under pressure

IT skills: Excel/Word

Tools

Excel

Word

Job description

Compensation: £13 - £13.50 Per Hour
Weekly Hours: 42

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays UK is seeking a dynamic and motivated Assistant Retail Manager to join our team. This role is perfect for someone with experience in retail management within the hospitality industry who is eager to develop their skills further and take on more responsibility in a thriving, customer-focused environment. As an Assistant Retail Manager, you will play a key role in supporting the Retail Manager in overseeing the retail operations on the park, ensuring that all aspects are managed efficiently and profitably. This is an excellent opportunity to advance your career with a rapidly growing company.

Job Duties

• Assist the Retail Manager in recruiting, training, and managing the performance of the retail team, ensuring high levels of staff motivation and customer service.
• Support in controlling all retail aspects within the park, including beverage stock management, financial controls, and the maintenance of company equipment.
• Work towards achieving sales targets and operating within budgeted costs, helping to maximise profitability across all retail venues.
• Coordinate the ordering and rotation of stock from approved suppliers, organise regular stocktakes, and take appropriate action based on the results to ensure accurate inventory management.
• Assist in planning and implementing merchandising initiatives, encouraging sales through effective product marketing and display strategies.
• Manage the cellar to ensure the optimal quality of products, cleanliness, and safe storage, while minimising wastage.
• Ensure that all team members are well-versed in product knowledge, enabling them to provide excellent customer service and maximise sales opportunities.
• Assist in maximising bar and food sales opportunities by implementing effective sales strategies and ensuring excellent service standards.
• Assist in preparing, planning, and managing the budget for all resources within your area of responsibility, maintaining effective financial control.
• Deputise for the Retail Manager in their absence, ensuring the smooth running of retail operations and addressing any issues that arise.

Requirements

• Experience in Complex Management, preferably within the retail or hospitality sector.
• Knowledge of the caravan or holiday park industry is highly desirable.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and team members.
• Proactive and able to work under pressure, with good decision-making skills.
• Strong IT skills, including proficiency in Microsoft Excel, Word, and email.
• This role is subject to a Basic Disclosure and Barring Service (DBS) check

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme

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