Assistant Restaurant Manager - The British Museum

Benugo Limited; Greater London; On-site; GBP 35,000 - 37,000; Full time

Benefits offered by this job

Free lunch on shift

50% discount on food and drinks

Life Assurance

Employee discounts

Job summary

Benugo Limited is seeking a passionate Assistant Restaurant Manager for The British Museum. This role involves supporting the restaurant's day-to-day operations and ensuring exceptional customer service.

The ideal candidate will lead a dynamic team in a vibrant setting, focusing on maintaining high standards and handling customer interactions professionally. A full-time commitment is required.

Benefits include free lunch during shifts, discounts, and development opportunities.

Qualifications

• Passionate about food and customer service.
• Experience in a managerial role within a restaurant or hospitality environment.
• Ability to motivate and engage a team.

Responsibilities

• Support day-to-day running of the restaurant.
• Lead service from the floor, ensuring high standards.
• Handle customer feedback and resolve issues.

Skills

Leadership

Customer service

Team motivation

Food safety compliance

Job description

Assistant Restaurant Manager - The British Museum

We’re on the lookout for a passionate and experienced Assistant Restaurant Manager to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum.

Our restaurant serves fresh, seasonal food and high-quality drinks in a fast-paced and dynamic environment, all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.

Please note that: We’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).

We Offer:

Salary: £35k–£37k based on experience + very generous tronc

Shifts: 5 days out of 7

Contract: Full-time, permanent

About the Assistant Restaurant Manager role:

As Assistant Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. You’ll work closely with the Restaurant Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance.

You’ll be a hands‑on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day.

You will also:

• Support the Restaurant Manager in delivering exceptional service and operational standards
• Lead and motivate the team during busy services
• Help oversee reservations, table management, and guest flow
• Handle customer feedback and resolve issues professionally
• Support recruitment, onboarding, and training of team members
• Drive team engagement and create a positive working environment
• Support labour control, productivity, and commercial performance
• Ensure compliance with food safety, health & safety, and company procedures
• Maintain high standards of cleanliness, presentation, and service at all times
• Deputise for senior management when required

Additional Information

Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Life Assurance
• Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!