Cafe Supervisor - The British Museum

Benugo; Greater London; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Career development opportunities

Employee discounts via Hapi app

Job summary

Benugo invites applications for a Café Supervisor at The British Museum in London. You will oversee daily cafe operations, ensuring top service, quality, and safety while supporting a busy, 7-day venue.

Ideal candidates bring cafe supervision experience, strong leadership, and a solid food & beverage knowledge base to drive guest satisfaction and team performance.

Qualifications

• Experience as a cafe supervisor in high-volume operations.
• Strong communication and leadership skills.
• Good food and beverage knowledge with customer service focus.

Responsibilities

• Oversee day-to-day operations and ensure service standards.
• Lead and motivate the team and manage shift duties.
• Handle cash-up and stock control.
• Schedule tasks and allocate workload daily.

Job description

We’re on the lookout for a passionate and experiencedCafé Supervisorto join our vibrant team at one of the most iconic cultural destinations in the world —The British Museum.

Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugofamily, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.

As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day.

Please note that:We’re a7-day operation, so we’re looking for candidates withfull-time availabilityand theflexibility to work any day of the week (Monday–Sunday). Shifts typically run between9:00am and 7:00pm, with occasional later finishes onFridays (up to 9:00pm).

About the Cafe Supervisor role:

• To oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
• To support management team in working towards improving sales and service
• Ensuring high levels of Food and Health & Safety are maintained at all times
• Act as manager in management absence and motivate the team
• Cash up duties after training
• Stock control
• Schedule design and daily allocation of tasks.

About you:

• A Cafe Supervisor experienced working in high volume operations
• Excellent communicator and leader with the ability to motivate and inspire
• The ideal candidates will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

We Offer:

Salary: £14.00 per hour

Shifts: 5 days out of 7

Contract: Full Time/ Permanent

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders