Cafe Supervisor - The British Museum

Benugo Limited; Greater London; On-site; GBP 15,343 - 21,852; Full time

Benefits offered by this job

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Career development opportunities

Employee discounts at retailers

Access to Employee Assistance Programme

Job summary

A leading café operator in London is seeking an experienced Café Supervisor to manage day-to-day operations in a vibrant environment. You will lead a team to deliver exceptional service while ensuring high standards of food safety. Full-time availability with shifts across the week is required. Ideal candidates have strong communication, leadership skills, and food & beverage knowledge. This role offers competitive pay and benefits, including free meals during shifts and discounts on food and drinks.

Qualifications

• Experience in high volume operations as a Café Supervisor.
• Ability to motivate and inspire a team.
• Strong leadership skills with food and beverage knowledge.

Responsibilities

• Oversee day-to-day operations of the café.
• Support management in improving sales and service.
• Maintain high levels of food and health safety.
• Motivate team in management absence.
• Manage cash duties and stock control.
• Design schedules and allocate tasks daily.

Skills

Communication skills

Leadership

Food and beverage knowledge

Customer service

Job description

We’re on the lookout for a passionate and experiencedCafé Supervisorto join our vibrant team at one of the most iconic cultural destinations in the world —The British Museum.

Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugofamily, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.

As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day.

Please note that:We’re a7-day operation, so we’re looking for candidates withfull-time availabilityand theflexibility to work any day of the week (Monday–Sunday). Shifts typically run between9:00am and 7:00pm, with occasional later finishes onFridays (up to 9:00pm).

About the Cafe Supervisor role:

• To oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
• To support management team in working towards improving sales and service
• Ensuring high levels of Food and Health & Safety are maintained at all times
• Act as manager in management absence and motivate the team
• Cash up duties after training
• Stock control
• Schedule design and daily allocation of tasks.

About you:

• A Cafe Supervisor experienced working in high volume operations
• Excellent communicator and leader with the ability to motivate and inspire
• The ideal candidates will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

We Offer:

Salary: £13.50 per hour

Shifts: 5 days out of 7

Contract: Full Time/ Permanent

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

Subscribe to keep up to date

Want to hear what's hot and what's not in Benugo related news? Sign up to hear about what's happening across our locations.
We'll only tell you the good stuff, promise!