Assistant Restaurant Manager

Silverstone Medical Services; Silverstone; On-site; GBP 28,000 - 38,000; Full time

Job summary

Escapade Silverstone is seeking an Assistant Restaurant Manager to support daily operations in our onsite restaurant and bar at Silverstone. You will drive guest satisfaction, oversee service quality, and help manage budgets while mentoring the team in a fast-paced environment.

You will collaborate with the Restaurant Manager to deliver premium experiences, uphold brand standards, and ensure seamless guest journeys from arrival to departure.

Qualifications

• Previous experience as an Assistant Restaurant Manager or in a similar role within a 4- or 5-star hotel is mandatory.
• Extensive knowledge of quality food & drink, up to date with current trends.
• Hands-on approach with a passion for service and attention to detail.
• Strong guest service style and a proactive attitude.
• Excellent communication and interpersonal abilities.
• Proactive and good at problem-solving.
• Financial acumen and ability to manage budgets.
• Personal Alcohol Licence is preferable.
• Good command of the English language.
• Immaculate personal grooming, style and presentation.
• Competent in using IT systems (POS) and software including Microsoft Office.
• Full clean UK driving licence.

Responsibilities

• Support the Restaurant Manager to create and implement a best-in-class guest experience.
• Build strong relationships with guests, ensuring their needs are met and preferences are remembered.
• Foster a friendly and inviting atmosphere to create a positive guest experience.
• Coordinate daily restaurant management operations and manage all bar and restaurant systems.
• Control costs across the department and maximise efficiency against KPIs.
• Provide ongoing training to ensure the team are knowledgeable about food, beverage and service._
• Ensure food and drinks are prepared and presented to standards and recipes.
• Maintain cleanliness and organisation of the restaurant area to meet health and safety regulations.
• Monitor ambience to align with branding and atmosphere.
• Enhance revenue through upselling, cross-selling and add-ons.
• Handle unexpected situations and provide suitable solutions for guest satisfaction.
• Liaise with departments to ensure smooth operations and guest experiences.
• Promote sustainability initiatives as directed by Escapade Silverstone.

Skills

Guest service

Communication

Problem solving

Interpersonal skills

Financial acumen

Upselling

Leadership

English fluency

Personal grooming

POS systems

Tools

POS systems

Microsoft Office

Job description

The Assistant Restaurant Manager will play an important role in supporting the Restaurant Manager to oversee daily operations, drive revenue and maintain high standards. The Assistant Restaurant Manager will have the ability to build relationships with guests and understand how to deliver quality service whilst working in a fast‑paced environment with a positive and engaging attitude.

Application Deadline October 09, 2026 Department Escapade Gallery - Restaurant Bar Employment Type Permanent - Full Time Location Silverstone Workplace type Onsite

Key Responsibilities

• Support the Restaurant Manager to create and implement a best in‑class and award‑winning guest experience.
• Build strong relationships with guests, ensuring their needs are met and preferences are remembered for future visits.
• Foster a friendly and inviting atmosphere to create a positive guest experience.
• Work closely with the Restaurant Manager to coordinate daily restaurant management operations. Consistently manage all bar and restaurant systems.
• Support the team to control all costs across the department and maximise efficiency against KPI’s.
• Provide ongoing training to ensure the team are knowledgeable about food and beverage offerings/menu items, and customer service best practices.
• Ensure food and drinks are prepared and presented according to established standards and recipes.
• Maintain cleanliness and organisation of the restaurant area to meet health and safety regulations.
• Monitor the overall ambience of the restaurant to ensure it aligns with the establishment's branding and atmosphere.
• Enhance revenue generation through upselling, cross‑selling and achieving add‑on sales.
• Handle unexpected situations and challenges that may arise during a guest's visit.
• Offer suitable solutions and assistance to ensure guest satisfaction.
• Liaise with various departments to ensure smooth operations and seamless guest experiences.
• Ensure team compliance with all health and safety regulations.
• To promote, implement and act with the sustainability initiatives as directed by Escapade Silverstone.

Performance Responsibilities

Our vision drives us, we live by our brand pillars, and we’re motivated to achieve industry‑leading and award‑winning results.

Our vision

To become a world leader in redefining lifestyle living, setting new standards in motorsport‑inspired hospitality and immersive leisure.

Our brand pillars

We’re the Ultimate Hosts who share our guests’ passions, we’re switched on to their needs, we make their stays effortless, they get our finest performance every time. We’re the Complete Connoisseur inspired by innovation, champions of excellence, we take pride in our presentation and our guests appreciate our constant quality. We’re the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody the brand values and guests know they’re in safe hands.

Values

Rooted in a passion for motorsport, a dedication to precision, and a commitment to responsible and inclusive hospitality. We push boundaries, embrace the unexpected, and create unforgettable moments. We value sustainability and community and aim for a positive impact on both our natural environment and the people we serve.

Performance Will Be Checked Against The Following

• Guest and Owner Reputation

The Escapade experience is conveyed by our team of Ultimate Hosts.

You will be part of the team who shares common interests with our owners and guests, and we aren’t afraid to pursue our own passions. When guests stay with us, we want them to be able to focus on what they enjoy – and our hosts must ensure each guest’s stay is as effortless as possible.

You will use your experience to generate and protect revenues, to implement procedures and controls to monitor costs and will be able to deliver a P&L which is on budget.

Detailed objectives will be set through the Personal Development Review (PDR) process.

Key Relationships

• Residence Owners
• Escapade Silverstone Guests
• Escapade Silverstone Management and Team Member
• Silverstone Senior Management Team

Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.

Skills, Knowledge and Expertise

• Previous experience in an Assistant Restaurant Manager or similar role within a 4‑star or 5‑star hotel is mandatory
• Extensive knowledge of quality food & drink, up to date with current trends
• Hands‑on approach with a passion for service and the highest attention to detail
• A strong, yet positive guest service style
• Excellent communication and interpersonal abilities
• Proactive and good at problem‑solving
• Strong interpersonal skills
• Financial acumen and the ability to manage budgets
• A Personal Alcohol Licence is preferable
• A good command of the English language. Additional languages are advantageous
• Has an immaculate level of personal grooming, exudes style and sophistication
• Competent in using IT systems (Point‑of‑sale) and software including Microsoft Office
• Full clean UK driving licence

About Escapade

We’re Silverstone, the UK’s leading motorsport venue for over 60 years. You probably know us as the hosts of world‑class events, such as the Formula 1 British Grand Prix, MotoGP™ and Silverstone Festival.

As a true, one‑of‑a‑kind destination, we make people feel the thrill on and beyond the track. From unforgettable business experiences at our International Conference & Exhibition Centre, to unique getaways and iconic trackside views at Escapade - we work hard to ensure each and every one of our visitors can see our personality, touch our legacy and hear our heartbeat around every single corner. And we want you to be a part of it.