Assistant Restaurant Manager

The Ivy Collection; Richmond; On-site; GBP 28,000 - 34,000; Full time

Job summary

The Ivy Collection seeks a passionate Assistant Restaurant Manager to ensure exceptional guest experiences in a dynamic setting. This role involves managing floor operations, fostering team collaboration, and upholding hospitality standards. Join a supportive team with numerous benefits, including career development opportunities and a guarantee for your birthday off.

Benefits

Competitive industry pay

50% staff discount

Career development and training

Extra holiday allowance

Guaranteed Birthday off

Discounts on various retailers

Qualifications

• At least 2 years of experience in this role.
• Excellent English language skills.
• A passion for delivering exceptional guest service.

Responsibilities

• Manage floor operations confidently in a fast-paced, high-volume environment.
• Ensure smooth service flow during peak times while maintaining standards.
• Provide friendly, courteous, and professional service at all times.

Skills

Guest service

Teamwork

Communication

Job description

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Welcome to The Ivy Collection, where timeless elegance meets vibrant hospitality in every guest experience. Our iconic restaurants across the UK and beyond are renowned for exceptional food, outstanding service, and unforgettable moments.

We’re seeking a passionate Assistant Restaurant Manager.

This is a fantastic opportunity to join a dynamic and supportive team and be part of something special.

Benefits & rewards:

• Competitive industry pay (based on salary & Tronc)
• All managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when dining in our restaurants
• Celebrating career anniversaries with a gift voucher to dine with us
• Career development and training, including apprenticeships
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• Take your Birthday off — guaranteed!
• Access to discounts on hundreds of retailers, health, entertainment, travel, and more

Key responsibilities as Assistant Restaurant Manager:

• Manage floor operations confidently in a fast-paced, high-volume environment
• Ensure smooth service flow during peak times while maintaining standards
• Provide friendly, courteous, and professional service at all times
• Manage staff according to skills and standards, providing feedback and appraisals
• Uphold all food safety and quality regulations

About you:

• At least 2 years of experience in this role
• A passion for delivering exceptional guest service
• Excellent English language skills
• A team player with friendly and professional charisma

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.